Customer Service

6 months ago


Stansted, United Kingdom The Best Connection Employment Group Full time

**Title: Customer Service / Airport Passenger Assistant**

**Want to be part of something BIG? FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT (CM24)**

We are currently recruiting for Customer Service Advisor to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required and full on the job training provided. £11.50 per hour. **Choice of start times 9am, 3pm, 5pm, 7pm, You Choose,**:

- ALL Rotas are 4 on - 4 off. **Overtime Available**

All you need to do is SMILE Full training and guidance will be provided, you just need to be keen to help others

**The Role of a Customer Service Advisor**:

- Helping passengers with assistance requirements to and from the aircraft and around the airport enhancing the passengers’ journey
- Greet passengers always asking what help is required
- Explaining the process to the passenger
- Preparing the passenger for check in and security, assisting with check in and security processes
- Ensure the collection of wheelchairs around the airport terminal and returning them to the required storage

There will be other parts of the role which would be required, which we would be happy to discuss when we speak with you.

**Additional Benefits of the Role**:

- Duration: Ongoing, Temp to Perm Opportunities
- Bus and Train services available for all shift start and end times
- Discounted Airport Parking
- Free Uniform and Training
- Discounts at Various Airport Retail Outlets
- Employee Benefits Schemes
- Financial and Mental Health Support

**Things we need from you**:

- Excellent customer service skills
- A polite and professional approach
- A passion for helping others
- Strong written and spoken communication skills
- 5 years' worth of references (Our dedicated team will obtain them for you)
- Ability to complete a GSAT (Paid for by us)

**Other benefits of working for The Best Connection Group Ltd include**:

- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Online payslips
- Weekly pay
- Pension contribution
- On-going assignment

**Benefits & Requirements**:



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