Customer Service Advisor

7 months ago


Stansted, United Kingdom The Best Connection Employment Group Full time

**CUSTOMER SERVICE ADVISORS REQUIRED IN STANSTED AIRPORT**

We are currently looking for numerous **Customer Service Advisors** for our prestigious client based at Stansted Airport.

**Pay**: £12.70 per hour

**Hours**:13:00 - 21:00, 05:00 - 13:00 & 09:00 - 17:00 (Rotational shift patterns)

**Shift Rotation**:4 days on then 4 days off

**Location**:Stansted Airport (CM24 1RB)

**Duration**:Ongoing, Temp to Perm Opportunities

**Additional Benefits of the Role**:

- Bus and Train services available for all shift start and end times
- Free Uniform and Training
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Online payslips
- Weekly pay
- Pension contribution
- On-going assignments
- Holiday Entitlement

**The Role of a Customer Service Advisor**:
The role purpose is to ensure that we as DHL are represented front and back of house in the Stansted terminal and are available to assist our customers and passengers as and when required.
- Improve guest experience within the logistics process
- Improve partner experience within the logistics process
- Improve safety within the logistics process
- Drive house keeping and safety standards within the area
- o share proposals to improve the overall operation of the area
- Support customers with Fire evacuation from the area to nearest fire exit

**Requirements to apply**:

- 5 years' worth of references (Our dedicated team will obtain them for you)
- Ability to complete a GSAT (Paid for by us)
- Excellent customer service skills
- A polite and professional approach
- A passion for helping others
- Strong written and spoken communication skills

**Benefits of working for The Best Connection**:

- On-going Assignments
- Holiday Entitlement
- Excellent Pay rates
- Overtime
- Online Payslips
- Pension Provision

**Benefits & Requirements**:

- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Ongoing Assignment
- Overtime Available
- Possible permanent position following a successful trial period
- Training Provided
- Weekend Work

**How to achieve higher pay rate**:
Working Overtime



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