Telephone Business Development Manager

1 week ago

Watford, United Kingdom Enra Specialist Finance Full time

**Enra Specialist Finance comprises three separate but complementary trading divisions: Enterprise Finance, Vantage Finance and West One Loans.**

**West One Loans is a trusted provider of specialist property finance for residential and commercial properties. We offer regulated and unregulated first and second charge bridging loans and are one of the biggest privately funded bridging lendersin the UK. We also offer second charge residential and buy-to-let lending.**

**Key Accountabilities**
- To create, manage and develop relationships with introducers to the buy to let division (specifically mortgage introducers, clubs and networks) to achieve new business targets.
- Support the needs of the business as required.
- Identify appropriate firms to work with key account manager.
- Ensuring that any reports/CRM system is kept up to date, accurately recording the discussions/activities.
- Contacting potential new brokers for introductory business.
- Ensure that our products are front-of-mind and that all intermediaries are updated about new products and features.
- Speaking to our introducers and handling new business enquiries.

**Skills & Competencies**
- Pass internal competency tests post induction
- Ability to multi-task to ensure SLA's are met.
- The confidence to pursue leads and overcome objections.
- Excellent call handling, listening, and influencing skills.

**Knowledge & Qualifications**
- Previous experience within a sales role would be highly desirable.
- Able to successfully build relationships.
- PC Literate with a good knowledge of Outlook, Word, Excel and PowerPoint.

**Personal Attributes**
- Ability to analyse and present complex information in a clear, relevant and interesting way
- Self-motivated and enthusiastic with the drive to succeed and deliver results.
- Strong communication both written and verbal.
- Proactive team player - ability to work on own initiative, solo and as part of a team.

**Values**

**How these will be demonstrated in the role**

**Teamwork**

Demonstrating: ability to work in a team and being committed to achieving a common goal; ability to work not only within one’s own department but across functions and the organisation in order to achieve goals; ability to persuade and influence others.

**Accountability**

Demonstrating: a desire and drive for success; a determination to not only meet but exceed customer expectations and goals. Assuming full responsibility for the consequences of one’s behaviour or decisions. Completing work on time and within budget. Producinghigh quality work, with an attention to detail and accuracy, and in a compliant manner. Understanding one’s responsibilities, taking ownership of them and doing what is necessary to make them happen.

**Customer focus**

Focusing on the needs of individual customers and ensuring that we build our business around the customer. Using our experience and market knowledge to capitalise on opportunities and challenges; demonstrating a 'will to win’ in the market through effectivelymanaging risk. Developing solutions that enhance the organisation’s products, services and processes for the benefit of individual customers.

**Integrity**

Demonstrating: moral judgement and character, honesty and leadership values; an understanding of right from wrong and puts into practice. Treating others, the way one would like to be treated, and demonstrates respect; confidentiality in the workplace.

**Creativity/ Agility**

Demonstrating: the ability to be creative, flexible, adaptable to change, highly responsive to business needs and acting decisively; ability and confidence to make timely decisions within the scope of responsibility. Able to modify one’s behaviour to achievea goal, as well as being able to adapt and add value through change.

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