Telephone Support Volunteer
24 hours ago
**Job Title:** Telephone Support Volunteer
**Location:** Central London Community Healthcare NHS Trust
We are seeking a caring and compassionate individual to join our team as a Telephone Support Volunteer. In this role, you will be responsible for providing emotional support and reassurance to patients over the phone.
The ideal candidate will have excellent communication skills, a calm and empathetic demeanor, and the ability to listen actively to patients' concerns. You will work closely with our Single Point of Access team to ensure that patients receive the support they need.
As a Telephone Support Volunteer, you will be working with patients to understand their concerns and provide support and guidance. This will involve making outbound calls to patients, taking notes on their interactions, and providing feedback to our team.
You will also work collaboratively with our team to identify areas for improvement and develop strategies to enhance our services.
This is an excellent opportunity for someone looking to gain experience in healthcare and make a meaningful contribution to the community. If you are passionate about delivering exceptional patient care and have strong interpersonal skills, we encourage you to apply for this position.
**Salary:** £12 per hour (approximate)
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