![Equinix](https://media.trabajo.org/img/noimg.jpg)
Data Center Customer Operations Iii
3 months ago
Data Center Customer Operations III
Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.
**Job Summary**
Applies acquired job skills to work on tasks that are semi-routine in nature. Focus is on semi-routine tasks within standard operating procedures. Supports the overall team.
**Responsibilities**
Queue Management / Reporting
- Reviews work order requests in the queue and responds to semi-routine work orders by adhering to commitment times
- Escalates and expedites orders to appropriate teams upon standard operating procedures; supervision needed on the escalation of non-standard procedure escalation requests
- Ensures adherence to commit times within standard operating procedures
- Maintains detailed written records of all work activity
- Updates local asset databases and other systems
Installations
- Rack and stack semi-routine customer equipment tickets
- Supports intra-cage infrastructure installations by following the standard operating procedures of semi-routine customer installs, which may include: fiber trays, ladder racks, customer equipment and cabinets; semi-basic cage installs for mesh and overhead cable trays; and, performs tape changes and standard operating back-up changes
Cross-Connect
- Supports semi-routine datacenter standard operating cross-connect work order requests (installs, terminations, modifications, and testing)
- Ensures the standard operating procedures are followed on cable management of: coax, fiber, twisted pair copper, and semi-routine intra-building cross connects
- Learns to install 'across' connect circuits (switched, multiplexed, etc.), under supervision
Testing / Troubleshooting
- Supports semi-routine standard operating testing and standard operating installations of customer assets
- Supports standard operating procedures of layer 1 cross-connect certification testing
- May learn non-standard operating testing, such as: layer 2 and layer 3 testing, under supervision
Stakeholder Partnership
- Supports the operations and security personnel team for breaks or other activities, when necessary
- Supports standard operating procedural tasks provides back-up assistance to team members when necessary
Customer Management
- Supports customer satisfaction with timely adherence to following semi-routine execution order requirements
- Delivers a high level of service and an excellent customer experience when interfacing with customers
- Provides support with time expectations on new deployments and existing alterations, by following standard operating procedure guidelines
- Supports customers on-site by through access control and escorting services
Projects
- Supports fulfillment of projects that follow standard operating procedures; if projects deviate from standard procedures, then works under supervision
- Supports vendors on projects
- Supports physical customer audits
Training
- Completes all assigned training in a timely manner
- May provide support to new hires
**Qualifications**
- Typically requires a high school diploma and proven years of experience preferred
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
-
Data Center Customer Operations Iii
3 months ago
London, United Kingdom Equinix Full timeData Center Customer Operations III Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global...
-
Data Center Technician III
3 months ago
London, Greater London, United Kingdom Equinix, Inc. Full timeData Center Technician IIIEquinix is the world's digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform...
-
Data Center Technician III
2 months ago
London, United Kingdom Equinix, Inc. Full timeData Center Technician III Equinix is the world's digital infrastructure company, operating 240+ data centersâ¯across the globe andâ¯providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global...
-
Data Center Operations Manager, EMEA
8 hours ago
London, Greater London, United Kingdom Vantage Data Centers Full timeAbout the RoleVantage Data Centers is seeking a highly skilled and experienced Mobilisation Lead to join our Infrastructure Operations EMEA team. As a key member of our team, you will be responsible for developing and managing processes, procedures, and documentation that support the mobilisation team, ensuring operational excellence and customer...
-
Data Center Operations Manager
1 day ago
London, Greater London, United Kingdom NTT Global Data Centers EMEA GmbH Full timeAbout the RoleWe are seeking a highly skilled Facilities Maintenance Engineer to join our team at NTT Global Data Centers EMEA GmbH. As a critical member of our facilities team, you will play a key role in ensuring the smooth operation of our data centers.Key ResponsibilitiesFacilities Maintenance and OperationsPlan, manage, and implement the delivery of...
-
Data Center Operations Lead
2 weeks ago
London, Greater London, United Kingdom Amazon Data Services UK Limited Full timeAmazon Data Services UK Limited is seeking a highly motivated and experienced Data Center Operations Manager to lead our team in London Heathrow (LHR). This role offers the unique opportunity to oversee the management of one of the world's largest cloud computing infrastructures, driving operational excellence across all aspects of data center...
-
Data Center Operations Lead
2 weeks ago
London, Greater London, United Kingdom Amazon Data Services UK Limited Full timeAbout Amazon Data Services UK Limited Amazon Data Services UK Limited is a leading provider of cloud computing services, dedicated to empowering businesses with innovative and reliable solutions. Job Description: Chief Engineer We are seeking a highly skilled and experienced Chief Engineer to oversee the operation and maintenance of our critical data...
-
Data Center Engineering Operations Trainee
3 months ago
London, United Kingdom Amazon Data Services UK Limited - E17 Full timeHigh school diploma or equivalent education - 18 years or older - Experience with Microsoft Office Amazon Web Services (AWS) is growing rapidly, and we are looking for trainee technicians to join our Data Center team as part of our Work-Based Learning Program (WBLP). These trainees will participate in our 12-week work and training program in an AWS Data...
-
Data Center Operations Manager
24 hours ago
London, Greater London, United Kingdom NTT Global Data Centers EMEA GmbH Full timeAbout the RoleWe are seeking a highly skilled Facilities Maintenance Engineer to join our team at NTT Global Data Centers EMEA GmbH. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our data centers.Key ResponsibilitiesFacilities Maintenance: Provide a customer-focused service and maintain a high...
-
Data Center Operations Assistant
5 hours ago
London, Greater London, United Kingdom Amazon Data Services UK Limited - E17 Full timeAbout the RoleWe are seeking an experienced Executive Assistant to join our Amazon Data Services UK Limited - E17 team. As an Executive Assistant, you will provide high-level administrative support to our Data Center Planning team, ensuring seamless execution of daily operations and strategic initiatives.Key ResponsibilitiesManage complex calendars,...
-
Data Center Solutions Expert
24 hours ago
London, Greater London, United Kingdom Vantage Data Centers Full timeAbout Vantage Data CentersVantage Data Centers is a leading provider of data center infrastructure solutions, committed to delivering high-quality services to its customers. We strive to create a workplace of inclusion, equity, respect, and acceptance, celebrating diversity and promoting a culture of continuous learning.Our MissionWe power, cool, protect,...
-
Service Operation Center
3 months ago
London, United Kingdom VAST Data Full timeThis is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. **"VAST's data management vision is the future of the market."- Forbes** VAST Data is the data platform company for the AI era. We are...
-
Data Center Design Lead
1 day ago
London, Greater London, United Kingdom Vantage Data Centers Full timeAbout Vantage Data CentersVantage Data Centers is a leading provider of data center solutions, committed to delivering high-quality infrastructure and exceptional customer service. We strive to create a workplace of inclusion, equity, respect, and acceptance, where diversity is celebrated and valued.Our MissionWe power, cool, protect, and connect the...
-
Data Center Deployment Specialist
2 weeks ago
London, Greater London, United Kingdom Vantage Data Centers Full timeVantage Data Centers is seeking a meticulous and process-driven Mobilization Lead to join our Infrastructure Operations team in EMEA. This role is crucial for ensuring a smooth and structured handover of data centers from development to operations teams. As the Mobilization Lead, you will focus on developing and managing processes, procedures, and...
-
Data Center Infrastructure Lead
2 weeks ago
London, Greater London, United Kingdom Amazon Data Services UK Limited Full timeAmazon Data Services UK Limited is seeking a highly motivated and experienced Data Center Facilities Manager to join our growing team.As a key member of our infrastructure operations, you will play a vital role in ensuring the smooth and efficient operation of our world-class data center facilities. Your responsibilities will encompass a wide range of tasks,...
-
Data Center Infrastructure Technician
2 weeks ago
London, Greater London, United Kingdom Amazon Data Services UK Limited Full timeAmazon Data Services UK Limited is seeking a dedicated and skilled Data Center Facility Engineer to join our growing team. In this role, you will play a vital part in maintaining the seamless operation of our cutting-edge data center infrastructure. As a Data Center Facility Engineer, your primary responsibility will be overseeing the electrical and...
-
Data Center Operations Specialist
22 hours ago
London, Greater London, United Kingdom Amazon Full timeAbout the RoleWe are seeking a highly skilled Data Center Operations Specialist to join our team at Amazon. As a key member of our Infrastructure Operations team, you will be responsible for ensuring the smooth operation of our data centers and providing top-notch support to our customers.Key ResponsibilitiesTroubleshooting and Resolution: Identify and...
-
Data Center Operation Manager
2 months ago
London, United Kingdom Amazon Full timeAmazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations and drive vision to take AWS Data Center Operations to the next level.We are looking for a Data Center Operation Manager...
-
Data Center Operations Specialist
23 hours ago
London, Greater London, United Kingdom Equinix Full timeAbout EquinixEquinix is a leading provider of digital infrastructure solutions, operating over 250 data centers across the globe. As a digital leader, we enable organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value, while...
-
Data Center Operations Specialist
23 hours ago
London, Greater London, United Kingdom Amazon Full timeJob SummaryWe are seeking a highly skilled Data Center Operations Engineer to join our team at Amazon. As a key member of our Data Center Operations team, you will be responsible for deploying and maintaining the servers and infrastructure in our data centers.Key ResponsibilitiesSystem Reliability and Troubleshooting: Maintain a high level of system...