Service Desk Coordinator
4 months ago
**Service Desk Coordinator**
- Service Desk Coordinator or Helpdesk Coordinator or Facilities Administrator or Administrator._
Become a vital part of our friendly family-owned business as a Service Desk Coordinator Located at our head office in Fareham, near Portchester, Gosport, Portsmouth, and Southampton, this is a great chance to join our team.
This is a full-time position, Monday to Friday, with a standard 37.5-hour workweek.
**Your Role**:
- Answer calls related to facilities and maintenance issues.
- Prepare reports and documentation.
- Update electronic records and close out PPM records.
- Raise purchase and service orders.
- Order parts and materials.
- Collate timesheets from engineers.
**Qualifications and Experience**:
- FM/Construction industry experience - _Desirable. _
- Enthusiasm & fast learner.
- Customer service background.
- Preferably, experience in facilities management.
- Excellent written and verbal communication skills.
**What We Offer**:
- Overtime opportunities (paid at OT rate).
- 26 days annual leave (plus public holidays).
- Employer pension contributions.
- Company events.
- Annual & quarterly awards.
- Progression opportunities.
- Training and development.
**Join us in Fareham and be a valuable part of our team**
**Job Types**: Full-time, Permanent
Pay: £23,500.00-£25,000.00 per year
**Benefits**:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free fitness classes
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
**Experience**:
- FM coordination: 2 years (preferred)
- Administrative: 2 years (required)
Work Location: In person
Reference ID: CCHQ06-24
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