IT Service Desk Engineer

1 week ago


Fareham, Hampshire, United Kingdom TELSTRA Associates Full time
About the Role

We are looking for a highly motivated and experienced IT Service Desk Engineer to join our team in Hampshire. As a key member of our IT department, you will be responsible for providing technical support and guidance to our customers.

Key Responsibilities:
  • Managing incoming support requests via multiple channels and dealing with such requests in a timely manner to completion or escalation.
  • Providing consistent and prompt support and guidance to a high standard for all customers.

This is a fantastic opportunity to work with a leading IT Solutions provider and contribute to the success of our team. We offer a competitive salary and excellent benefits package, including opportunities for professional development and career advancement.

Requirements:
  1. Windows 7-11 Administration, troubleshooting, and support.
  2. Office 365 Administration.
  3. Basic administration of servers and mobile email technologies.
  4. Strong communication and customer service skills.

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