IT Service Desk Engineer Position
1 month ago
Telstra Associates is looking for a skilled IT professional to fill the role of First Line Service Desk Support Engineer in Fareham.
This permanent, full-time position involves supporting IT and telecoms customers through various channels.
- Supporting workstation, server, network, connectivity, and telecoms system issues.
- Managing multiple support requests and escalating complex issues when necessary.
- Delivering high-quality support and guidance to customers, ensuring they are kept informed of progress.
- Recording customer information and assisting colleagues as needed.
Requirements:
- Administering Windows 7-11, Office 365, and basic server management.
- Effective communication and customer service skills.
The ideal candidate will have a strong background in Windows 7-11, Office 365, and basic server administration, with excellent communication and customer service skills.
Salary: circa £35,000 per annum.
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