Network and Software Support Engineer
1 day ago
This exciting opportunity is open to individuals with prior experience in IT Support or Service Desk Support in a Microsoft environment. As a Support Engineer / Support Analyst, you will play a key role in supporting customers with queries related to the company's core IT Networking and Telco products.
Key Responsibilities:
- Solve customer queries related to the company's core IT Networking and Telco products.
- Utilize your commercial experience of supporting Networking and Server support requests to provide expert solutions.
- Maintain a customer service-oriented attitude, ensuring all external customer support requests are resolved effectively.
- Develop a passion for solving complex problems and expand your skill set through structured training and professional development.
- Collaborate with colleagues to achieve team goals and objectives.
Estimate Salary:
The estimated salary range for this position is £53,000 - £60,000, depending on experience. Hybrid working options (2 days per week) and additional benefits are also available.
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