IT Service Desk Specialist

1 day ago


Fareham, Hampshire, United Kingdom Spectrum IT Recruitment Full time
Job Opportunity: IT Service Desk Specialist

We are seeking an IT Service Desk Specialist to join our team as a Support Engineer. This role requires prior experience in IT Support or Service Desk Support in a Microsoft environment and commercial experience of supporting Networking and Server support requests.

Responsibilities and Requirements:

  • Provide technical support to customers via phone, email, and in-person interactions.
  • Utilize your commercial experience of supporting Networking and Server support requests to troubleshoot and resolve technical issues.
  • Maintain a customer service-oriented attitude, resolving all external customer support requests efficiently.
  • Stay up-to-date with industry developments and best practices through continuous learning and professional development.

Benefits:

The successful candidate will receive a competitive salary, estimated at around £57,000 + benefits, including hybrid working options (2 days per week). The company offers a friendly collaborative environment, progression opportunities, and structured training.



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