Technical Support Professional
2 days ago
We are seeking a skilled Technical Support Professional to join our team as a Support Engineer. This role will be fundamental in supporting customers with queries related to the company's core IT Networking and Telco products.
About the Role:
- Prior experience in IT Support or Service Desk Support in a Microsoft environment is essential for this position.
- Commercial experience of supporting Networking and Server support requests is required.
- A customer service-oriented attitude, ideally with solved external customer support requests, is necessary for success in this role.
- A passion for solving complex problems and the ability to learn new skills quickly is crucial.
- Strong communication skills, enabling effective collaboration within a team environment, are also required.
Salary and Benefits:
The successful candidate can expect a salary of approximately £55,000 + benefits, including hybrid working options (2 days per week). The company offers a friendly collaborative environment, progression opportunities, and structured training.
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