Service Desk Technician
1 week ago
Copello have partnered with an established engineering business based in Fareham, in the recruitment of an IT Service Desk Technician.
Please note candidates MUST be eligible for SC Clearance.
Responsibilities: Providing technical assistance for questions and problems Responding to queries via chat, email, or phone Resolve hardware and software issues, including installation, configuration, and troubleshooting of desktops, laptops, printers Diagnosing system errors and other issues Following up with customers to ensure full resolution of issues / requests Installing or changing software to fix issues or fulfil requests Remotely accessing hardware or software for clients to make changes and fix problems Using an ITSM tool to manage IT tickets Working with other IT team members to provide timely customer resolutions and to identify potential incidents Building and issuing IT equipment Skills and Experience: Entry level qualification (BTEC, CompTIA, Degree or apprenticeship) in a computing related field Ability to perform remote troubleshooting and IT Assistance Ability to use an ITSM tool to manage tickets Ability to provision and support IT Equipment Understanding of IT Reporting, SLAs and KPIs Experience in a customer facing role Understanding of technology principles e.g.
Active directory, M365, SharePoint, Power platform, networking, management of mobile devices, provision of IT equipment Desirable: Microsoft Certification Providing support technical or otherwise over the phone and using a CRM/ITSM system to manage customer interactions ITIL Foundation or ability to work towards This role will be based in Whiteley working on shift rotations (37 hours per week) between 8:00-18:00.
ADZN1_UKTJ
-
IT Service Desk Technician
1 week ago
Fareham, United Kingdom CV-Library Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of an IT Service Desk Technician. Please note candidates MUST be eligible for SC Clearance. Responsibilities: * Providing technical assistance for questions and problems * Responding to queries via chat, email, or phone * Resolve hardware and...
-
IT Service Desk Technician
1 week ago
Fareham, United Kingdom Copello Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of an IT Service Desk Technician. Please note candidates MUST be eligible for SC Clearance. Responsibilities: * Providing technical assistance for questions and problems * Responding to queries via chat, email, or phone * Resolve hardware and...
-
Senior IT Service Desk Technician
1 week ago
Fareham, United Kingdom CV-Library Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of a Senior IT Service Desk Technician. Please note candidates MUST be eligible for SC Clearance. Responsibilities: * Providing technical assistance for questions and problems * Responding to queries via chat, email, or phone * Resolve hardware and...
-
Senior IT Service Desk Technician
1 week ago
Fareham, United Kingdom Copello Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of a Senior IT Service Desk Technician. Please note candidates MUST be eligible for SC Clearance. Responsibilities: * Providing technical assistance for questions and problems * Responding to queries via chat, email, or phone * Resolve hardware and...
-
IT Service Desk Director
3 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeJob Title: IT Service Desk DirectorAbout the Role:We are seeking a highly skilled IT Service Desk Director to join our team in Fareham. As an experienced leader, you will be responsible for managing the day-to-day operations of the service desk, ensuring exceptional customer service delivery. Your primary goal is to maintain a high level of customer...
-
Service Desk Manager
2 months ago
Fareham, United Kingdom CBW Staffing Solutions Full timeService Desk Manager - Fareham, Southampton - £40,000 per annum Do you have exceptional Customer Service experience and have previously managed a team within FM?CBW are looking for an experienced Service Desk Manager to join an amazing team in Fareham.Brief overview:Monday - Friday 8:30am - 5pmPermanent position £40,000 per annum Office based Parking...
-
Service Desk Coordinator
6 months ago
Fareham, United Kingdom Platinum Facilities Maintenance Services Full time**Service Desk Coordinator** - Service Desk Coordinator or Helpdesk Coordinator or Facilities Administrator or Administrator._ Become a vital part of our friendly family-owned business as a Service Desk Coordinator! Located at our head office in Fareham, near Portchester, Gosport, Portsmouth, and Southampton, this is a great chance to join our team. This...
-
Service Desk Engineer
3 weeks ago
Fareham, Hampshire, United Kingdom TELSTRA Associates Full timeTelstra Associates is seeking an experienced Service Desk Engineer to join our growing team in Hampshire. This full-time office-based role offers the opportunity for hybrid work.About the Role:As a Service Desk Engineer, you will be responsible for providing technical support and resolving customer faults within set SLAs.You will work closely with our...
-
Service Desk Team Lead
4 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeAbout the RoleWe are seeking an experienced Service Desk Manager to join our team in Fareham, providing exceptional customer service and leading a dynamic team.Job SummaryThis is a permanent position offering a salary of £40,000 per annum. The successful candidate will have a strong background in facilities management, with experience managing a service...
-
Service Desk Coordinator
6 months ago
Fareham, United Kingdom V3 Recruitment Full timeService Desk Coordinator Monday to Friday 08:30 until 17:00 £10.50 - £12 dependant on experience **General Duties**: Taking calls regarding facilities and maintenance issues. Preparing reports and documentation. Updating electronic records & updating / closing out of PPM records. Raising purchase & service orders. Ordering of parts and...
-
IT Service Desk Engineer
1 week ago
Fareham, Hampshire, United Kingdom TELSTRA Associates Full timeAbout the RoleWe are looking for a highly motivated and experienced IT Service Desk Engineer to join our team in Hampshire. As a key member of our IT department, you will be responsible for providing technical support and guidance to our customers.Key Responsibilities:Managing incoming support requests via multiple channels and dealing with such requests in...
-
IT Service Desk Associate
3 weeks ago
Fareham, Hampshire, United Kingdom Endeavour Recruitment Solutions Full timeEndeavour Recruitment Solutions invites applications for the position of IT Service Desk Associate in Hampshire. As a member of our dynamic team, you will play a vital role in delivering exceptional customer support and resolving technical issues efficiently.In this role, you will report directly to the IT Manager and be responsible for handling customer...
-
1st Line Service Desk Support Engineer
4 weeks ago
Fareham, United Kingdom CV-Library Full timeA leading IT Solutions provider is seeking an experienced 1st Line Service Desk Support Engineer on a permanent full time basis to join their growing team in Hampshire. This role is full time office based in Fareham. The 1st Line Service Desk Support Engineer will be involved in resolving phone, email and remote enquires from IT and Telecoms...
-
Primary School Teaching Assistant Position
1 month ago
Fareham, Hampshire, United Kingdom Supply Desk Full timeJob DetailsJob Title: Primary School Teaching Assistant PositionJob Type: ContractJob Location: - United Kingdom -- England -- South East England -- Hampshire -- FarehamSalary: £80 - £90/dayThis is a fantastic opportunity to work as a dedicated classroom assistant in a reputable primary school in Fareham. The successful candidate will be a passionate and...
-
IT Service Desk Engineer Position
3 weeks ago
Fareham, Hampshire, United Kingdom TELSTRA Associates Full timeTelstra Associates is looking for a skilled IT professional to fill the role of First Line Service Desk Support Engineer in Fareham.This permanent, full-time position involves supporting IT and telecoms customers through various channels.Supporting workstation, server, network, connectivity, and telecoms system issues.Managing multiple support requests and...
-
1st Line Service Desk Support Engineer
3 weeks ago
Fareham, United Kingdom TELSTRA Associates Full timeA leading IT Solutions provider is seeking an experienced 1st Line Service Desk Support Engineer on a permanent full time basis to join their growing team in Hampshire. This role is full time office based in Fareham. The 1st Line Service Desk Support Engineer will be involved in resolving phone, email and remote enquires from IT and Telecoms customers. The...
-
IT Service Desk Manager
4 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Ltd Full timeJob OverviewCBW Staffing Solutions Ltd is seeking an experienced Service Desk Manager to join their team in Fareham, Southampton.As a key member of the organization, you will be responsible for leading a team and providing exceptional customer service experience.Brief SummaryThis is a permanent position with a salary range of £40,000 per annum.The working...
-
2nd Line Service Desk Support Engineer
2 weeks ago
Fareham, United Kingdom Telstra Associates Full timeA leading IT Solutions provider is seeking an experienced 2nd Line Service Desk Support Engineer on a permanent full time basis to join their growing team in Hampshire. This role is full time office based in Fareham with the potential to go hybrid. The 2nd Line Service Desk Support Engineer will be working within a technical support capacity with a solid...
-
2nd Line Service Desk Support Engineer
4 weeks ago
Fareham, United Kingdom CV-Library Full timeA leading IT Solutions provider is seeking an experienced 2nd Line Service Desk Support Engineer on a permanent full time basis to join their growing team in Hampshire. This role is full time office based in Fareham with the potential to go hybrid. The 2nd Line Service Desk Support Engineer will be working within a technical support capacity with a solid...
-
2nd Line Service Desk Support Engineer
4 weeks ago
Fareham, United Kingdom CV-Library Full timeA leading IT Solutions provider is seeking an experienced 2nd Line Service Desk Support Engineer on a permanent full time basis to join their growing team in Hampshire. This role is full time office based in Fareham with the potential to go hybrid. The 2nd Line Service Desk Support Engineer will be working within a technical support capacity with a solid...