IT Service Desk Technician
1 month ago
Copello have partnered with an established engineering business based in Fareham, in the recruitment of an IT Service Desk Technician.Please note candidates MUST be eligible for SC Clearance.Responsibilities: * Providing technical assistance for questions and problems * Responding to queries via chat, email, or phone * Resolve hardware and software issues, including installation, configuration, and troubleshooting of desktops, laptops, printers * Diagnosing system errors and other issues * Following up with customers to ensure full resolution of issues / requests * Installing or changing software to fix issues or fulfil requests * Remotely accessing hardware or software for clients to make changes and fix problems * Using an ITSM tool to manage IT tickets * Working with other IT team members to provide timely customer resolutions and to identify potential incidents * Building and issuing IT equipmentSkills and Experience: * Entry level qualification (BTEC, CompTIA, Degree or apprenticeship) in a computing related field * Ability to perform remote troubleshooting and IT Assistance * Ability to use an ITSM tool to manage tickets * Ability to provision and support IT Equipment * Understanding of IT Reporting, SLAs and KPIs * Experience in a customer facing role * Understanding of technology principles e.g. Active directory, M365, SharePoint, Power platform, networking, management of mobile devices, provision of IT equipmentDesirable: * Microsoft Certification * Providing support technical or otherwise over the phone and using a CRM/ITSM system to manage customer interactions * ITIL Foundation or ability to work towardsThis role will be based in Whiteley working on shift rotations (37 hours per week) between 8:00-18:00.The salary on offer for this position is between £23K-£26K plus benefits
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Service Desk Technician Team Lead
3 weeks ago
Fareham, United Kingdom Pimento Connection Full time**Service Desk Technician Team Lead Hours of support are 0730 - 1800 per week on a split shift, rotated weekly to cover 37 hours. Example shift pattern will be 0730 - 1500 and 0930 - 1800.** **Are you looking for a career in IT to lead a small team of Service Desk Agents providing support and escalation of incidents that will provide our customers continued...
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Service Desk Technician
1 week ago
Fareham, United Kingdom Copello Careers Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of an IT Service Desk Technician.Please note candidates MUST be eligible for SC Clearance.Responsibilities:Providing technical assistance for questions and problemsResponding to queries via chat, email, or phoneResolve hardware and software issues, including...
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IT Service Desk Technician
1 month ago
Fareham, United Kingdom Copello Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of an IT Service Desk Technician. Please note candidates MUST be eligible for SC Clearance. Responsibilities: * Providing technical assistance for questions and problems * Responding to queries via chat, email, or phone * Resolve hardware and...
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IT Service Desk Technician
1 month ago
Fareham, United Kingdom CV-Library Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of an IT Service Desk Technician. Please note candidates MUST be eligible for SC Clearance. Responsibilities: * Providing technical assistance for questions and problems * Responding to queries via chat, email, or phone * Resolve hardware and...
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IT Service Desk Technician
2 weeks ago
Fareham, United Kingdom Copello Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of an IT Service Desk Technician. Please note candidates MUST be eligible for SC Clearance. Responsibilities: * Providing technical assistance for questions and problems * Responding to queries via chat, email, or phone * Resolve hardware and...
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Help Desk Technician Lead
4 weeks ago
Fareham, Hampshire, United Kingdom Senitor Associates Full timeJob Title: Help Desk Technician LeadSenitor Associates in Fareham is looking for an experienced Help Desk Technician Lead to join our team. In this role, you will be responsible for providing technical support through the service desk, ensuring prompt and accurate resolutions in a fast-paced environment.The estimated salary for this position is around...
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Senior IT Service Desk Technician
1 month ago
Fareham, United Kingdom Copello Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of a Senior IT Service Desk Technician. Please note candidates MUST be eligible for SC Clearance. Responsibilities: * Providing technical assistance for questions and problems * Responding to queries via chat, email, or phone * Resolve hardware and...
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Senior IT Service Desk Technician
1 month ago
Fareham, United Kingdom CV-Library Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of a Senior IT Service Desk Technician. Please note candidates MUST be eligible for SC Clearance. Responsibilities: * Providing technical assistance for questions and problems * Responding to queries via chat, email, or phone * Resolve hardware and...
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Senior IT Service Desk Technician
2 weeks ago
Fareham, United Kingdom Copello Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of a Senior IT Service Desk Technician. Please note candidates MUST be eligible for SC Clearance. Responsibilities: * Providing technical assistance for questions and problems * Responding to queries via chat, email, or phone * Resolve hardware and...
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Senior Help Desk Technician
4 weeks ago
Fareham, Hampshire, United Kingdom Copello Full timeThe Copello partnership seeks a highly skilled Senior IT Service Desk Technician to join their engineering client in Fareham. This key position requires SC clearance eligibility. The successful candidate will be responsible for delivering expert technical support, managing IT tickets, and collaborating with the IT team to achieve exceptional customer...
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Technician Service Desk Administrator
3 hours ago
Fareham, Hampshire, United Kingdom Spectrum IT Recruitment Full time €25,0001st Line Support Technician – Fareham – Up to £25,000 Are you passionate about technology and eager to build a career in IT? Or are you already a 1st Line Support Technician looking for a company that invests in your development? Our client, one of the UK’s leading cloud solutions providers and a Microsoft Gold Partner is searching for driven...
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Technical Service Desk Agent
3 weeks ago
Fareham, United Kingdom Copello Full timeCopello is working with an engineering firm in Fareham to find a talented IT Service Desk Technician.This role involves providing technical support to employees and resolving hardware and software issues.Key responsibilities include:Providing technical assistance for questions and problemsResponding to queries via chat, email, or phoneResolving hardware and...
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IT Service Desk Technician
1 week ago
Fareham, United Kingdom Copello Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of an IT Service Desk Technician.Please note candidates MUST be eligible for SC Clearance.Responsibilities: * Providing technical assistance for questions and problems * Responding to queries via chat, email, or phone * Resolve hardware and software...
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IT Service Desk Professional
4 weeks ago
Fareham, Hampshire, United Kingdom Copello Careers Full timeAbout UsAt Copello Careers, we strive to deliver exceptional service to our clients. Our team is dedicated to building long-lasting relationships through our commitment to quality and excellence.We are currently seeking an IT Service Desk Technician to join our dynamic team in Fareham.This role offers an excellent opportunity for professional growth and...
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Senior IT Service Desk Technician
1 week ago
Fareham, United Kingdom Copello Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of a Senior IT Service Desk Technician.Please note candidates MUST be eligible for SC Clearance.Responsibilities: * Providing technical assistance for questions and problems * Responding to queries via chat, email, or phone * Resolve hardware and software...
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Help Desk Professional
4 weeks ago
Fareham, Hampshire, United Kingdom Spectrum IT Recruitment Full timeSpectrum IT Recruitment (South) Limited is seeking a highly skilled and motivated individual to fill the position of Support Services Engineer. If you have a passion for delivering top-notch customer service and a keen interest in IT Networking and Server support, then this could be the perfect opportunity for you.In this role, you will be responsible for...
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Service Desk Coordinator
8 months ago
Fareham, United Kingdom Platinum Facilities Maintenance Services Full time**Service Desk Coordinator** - Service Desk Coordinator or Helpdesk Coordinator or Facilities Administrator or Administrator._ Become a vital part of our friendly family-owned business as a Service Desk Coordinator! Located at our head office in Fareham, near Portchester, Gosport, Portsmouth, and Southampton, this is a great chance to join our team. This...
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Senior IT Service Desk Technician
1 week ago
Fareham, United Kingdom Copello Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of a Senior IT Service Desk Technician.Please note candidates MUST be eligible for SC Clearance.Responsibilities: * Providing technical assistance for questions and problems * Responding to queries via chat, email, or phone * Resolve hardware and software...
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Technical Help Desk Professional
4 weeks ago
Fareham, Hampshire, United Kingdom Copello Full timeJob Overview: Copello is an established engineering business based in Fareham, partnering with companies to deliver innovative solutions. We are seeking an IT Service Desk Technician to join our team and provide exceptional technical support to our clients.About the Role: As an IT Service Desk Technician, you will be responsible for:Providing technical...
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Technical Help Desk Expert
4 weeks ago
Fareham, Hampshire, United Kingdom Spectrum IT Recruitment Full timeSpectrum IT Recruitment is a forward-thinking company that's changing the face of logistics. We're seeking a highly skilled Technical Help Desk Expert to join our team and help us drive efficiency across logistics operations.About the JobThis is a fantastic opportunity to work with cutting-edge technology in a fast-paced environment. As a Technical Help Desk...