Technical Help Desk Professional
4 days ago
About the Role: As an IT Service Desk Technician, you will be responsible for:
- Providing technical assistance via chat, email, or phone
- Resolving hardware and software issues, including installation, configuration, and troubleshooting
- Diagnosing system errors and other issues
- FOLLOWING UP WITH CUSTOMERS TO ENSURE FULL RESOLUTION OF ISSUES/REQUESTS
- Installing or changing software to fix issues or fulfill requests
- Remotely accessing hardware or software for clients to make changes and fix problems
- Using an ITSM tool to manage IT tickets
Requirements: To be successful in this role, you will need:
- An entry-level qualification (BTEC, CompTIA, Degree, or apprenticeship) in a computing-related field
- Ability to perform remote troubleshooting and IT assistance
- Ability to use an ITSM tool to manage tickets
- Ability to provision and support IT equipment
- Understanding of IT reporting, SLAs, and KPIs
- Experience in a customer-facing role
- Understanding of technology principles e.g. Active directory, M365, SharePoint, Power platform, networking, management of...
Benefits: We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience. You will also receive a range of benefits, including health insurance, pension scheme, and 20 days annual leave.
-
Technical Help Desk Expert
10 hours ago
Fareham, Hampshire, United Kingdom Spectrum IT Recruitment Full timeSpectrum IT Recruitment is a forward-thinking company that's changing the face of logistics. We're seeking a highly skilled Technical Help Desk Expert to join our team and help us drive efficiency across logistics operations.About the JobThis is a fantastic opportunity to work with cutting-edge technology in a fast-paced environment. As a Technical Help Desk...
-
Help Desk Professional
1 day ago
Fareham, Hampshire, United Kingdom Spectrum IT Recruitment Full timeSpectrum IT Recruitment (South) Limited is seeking a highly skilled and motivated individual to fill the position of Support Services Engineer. If you have a passion for delivering top-notch customer service and a keen interest in IT Networking and Server support, then this could be the perfect opportunity for you.In this role, you will be responsible for...
-
Senior Help Desk Technician
4 days ago
Fareham, Hampshire, United Kingdom Copello Full timeThe Copello partnership seeks a highly skilled Senior IT Service Desk Technician to join their engineering client in Fareham. This key position requires SC clearance eligibility. The successful candidate will be responsible for delivering expert technical support, managing IT tickets, and collaborating with the IT team to achieve exceptional customer...
-
IT Service Desk Professional
1 day ago
Fareham, Hampshire, United Kingdom Copello Careers Full timeAbout UsAt Copello Careers, we strive to deliver exceptional service to our clients. Our team is dedicated to building long-lasting relationships through our commitment to quality and excellence.We are currently seeking an IT Service Desk Technician to join our dynamic team in Fareham.This role offers an excellent opportunity for professional growth and...
-
Technical Service Desk Specialist
6 days ago
Fareham, Hampshire, United Kingdom TELSTRA Associates Full timeAbout the CompanyTelstra Associates is a leading IT solutions provider seeking a highly skilled Technical Service Desk Specialist on a permanent full-time basis. Our company is committed to delivering exceptional customer service and innovative technical solutions to our clients.Job Description:Providing technical support to customers via phone, email, or...
-
IT Service Desk Specialist
6 days ago
Fareham, Hampshire, United Kingdom Spectrum IT Recruitment Full timeJob Opportunity: IT Service Desk SpecialistWe are seeking an IT Service Desk Specialist to join our team as a Support Engineer. This role requires prior experience in IT Support or Service Desk Support in a Microsoft environment and commercial experience of supporting Networking and Server support requests.Responsibilities and Requirements:Provide technical...
-
IT Service Desk Director
4 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeJob Title: IT Service Desk DirectorAbout the Role:We are seeking a highly skilled IT Service Desk Director to join our team in Fareham. As an experienced leader, you will be responsible for managing the day-to-day operations of the service desk, ensuring exceptional customer service delivery. Your primary goal is to maintain a high level of customer...
-
Technical Help Desk Specialist
1 day ago
Fareham, Hampshire, United Kingdom Spectrum It Recruitment Limited Full timeAbout the CompanySpectrum IT Recruitment Limited is a leading recruitment agency specialising in IT and logistics roles. We are committed to finding the best candidates for our clients' needs and offer a supportive and dynamic work environment.We are seeking a highly skilled IT Application Support Engineer to join our team. In this exciting position, you...
-
Help Desk Engineer
4 days ago
Fareham, Hampshire, United Kingdom Deerfoot Recruitment Solutions Full timeJob Description">We are seeking a skilled Graduate to join our team as a Support Technician. As a member of our team, you will be responsible for providing technical support, troubleshooting network connectivity issues, and collaborating with colleagues to resolve complex IT issues.">Key Skills and Qualifications">">Bachelor's degree in Computer Science or...
-
Technical Support Professional
7 days ago
Fareham, Hampshire, United Kingdom Spectrum IT Recruitment Full timeSupport Engineer - Networking and ITWe are seeking a skilled Technical Support Professional to join our team as a Support Engineer. This role will be fundamental in supporting customers with queries related to the company's core IT Networking and Telco products.About the Role:Prior experience in IT Support or Service Desk Support in a Microsoft environment...
-
ICT and Business Instructor
4 days ago
Fareham, Hampshire, United Kingdom Supply Desk Full timeWe are seeking a skilled Business and ICT Teacher to join our team at Supply Desk Limited. As a highly motivated educator, you will play a vital role in delivering high-quality education to our students.**Job Overview:**In this role, you will be responsible for teaching Business Studies and ICT to students aged 11-16 years old. You will promote the effective...
-
Technical Service Desk Expert
6 days ago
Fareham, Hampshire, United Kingdom Spectrum IT Recruitment (South) Ltd Full timeKey ResponsibilitiesThe ideal candidate will have prior experience in IT Support or Service Desk Support in a Microsoft environment. Commercial experience in supporting Networking and Server requests is also essential.
-
Educational Professional Wanted
2 days ago
Fareham, Hampshire, United Kingdom Supply Desk Full time**Job Summary:**We are seeking a dedicated and experienced Primary Teacher to join our team at a large 4-form entry school in the suburbs of Southampton. The ideal candidate will have a strong track record of teaching Year 4 students and possess QTS or equivalent qualifications.Key Responsibilities:Teach a class of Year 4 students, delivering engaging...
-
Business Studies Educator
4 days ago
Fareham, Hampshire, United Kingdom Supply Desk Full timeAre you a dedicated educator with a passion for teaching Business Studies and ICT? We are seeking an experienced instructor to join our team at Supply Desk Limited.**Job Summary:**This is an exciting opportunity for a qualified teacher to deliver high-quality education in Business Studies and ICT across Key Stages 3, 4, and 5. You will promote the use of...
-
IT Service Desk Associate
4 weeks ago
Fareham, Hampshire, United Kingdom Endeavour Recruitment Solutions Full timeEndeavour Recruitment Solutions invites applications for the position of IT Service Desk Associate in Hampshire. As a member of our dynamic team, you will play a vital role in delivering exceptional customer support and resolving technical issues efficiently.In this role, you will report directly to the IT Manager and be responsible for handling customer...
-
Technical Support Services Manager
4 weeks ago
Fareham, Hampshire, United Kingdom CBW Staffing Solutions Full timeJob Description: Technical Support Services ManagerAbout the Company: CBW Staffing Solutions is a reputable staffing agency providing innovative solutions to various industries. We are currently seeking a Technical Support Services Manager to join our team in Fareham. This role offers an excellent opportunity to leverage your technical expertise, leadership...
-
Service Desk Engineer
4 weeks ago
Fareham, Hampshire, United Kingdom TELSTRA Associates Full timeTelstra Associates is seeking an experienced Service Desk Engineer to join our growing team in Hampshire. This full-time office-based role offers the opportunity for hybrid work.About the Role:As a Service Desk Engineer, you will be responsible for providing technical support and resolving customer faults within set SLAs.You will work closely with our...
-
Front Desk Coordinator
1 day ago
Fareham, Hampshire, United Kingdom Wärtsilä Corporation Full timeWe are looking for a skilled and resourceful Front Desk Coordinator to join our team at Wärtsilä Corporation. As a key member of our front desk operations, you will be responsible for managing our office space planning and allocation, as well as coordinating maintenance and repairs. You will also provide exceptional customer service to our visitors and...
-
IT Service Desk Engineer
3 weeks ago
Fareham, Hampshire, United Kingdom TELSTRA Associates Full timeAbout the RoleWe are looking for a highly motivated and experienced IT Service Desk Engineer to join our team in Hampshire. As a key member of our IT department, you will be responsible for providing technical support and guidance to our customers.Key Responsibilities:Managing incoming support requests via multiple channels and dealing with such requests in...
-
Service Desk Engineer
1 day ago
Fareham, Hampshire, United Kingdom TELSTRA Associates Full timeTelstra Associates is a leading IT solutions provider seeking an experienced Service Desk Engineer to join their growing team in Hampshire.About the PositionThis is a full-time office-based role, requiring strong technical skills and excellent customer service abilities.Resolving phone, email, and remote IT and Telecoms customer enquiries.Handling support or...