Technical Help Desk Specialist

2 days ago


Fareham, Hampshire, United Kingdom Spectrum It Recruitment Limited Full time
About the Company

Spectrum IT Recruitment Limited is a leading recruitment agency specialising in IT and logistics roles. We are committed to finding the best candidates for our clients' needs and offer a supportive and dynamic work environment.

We are seeking a highly skilled IT Application Support Engineer to join our team. In this exciting position, you will be responsible for ensuring the smooth operation of business core systems.

The ideal candidate will have strong SQL knowledge and familiarity with ITIL practices. You will also possess excellent communication and collaboration skills, as well as experience with logistics systems like WMS, TMS, or ERP.

This is an excellent opportunity to work with cutting-edge technology in a dynamic logistics environment. You will be part of a supportive team that values your contributions and offers exciting career growth opportunities.

Responsibilities
- Be the first point of contact for application issues, solving problems quickly and minimising downtime.
- Manage system updates, patches, and performance enhancements to keep things running seamlessly.
- Train and support operational teams to maximise application use.
- Collaborate with cross-functional teams to deploy new features and resolve challenges.

Requirements
- Strong SQL knowledge and familiarity with ITIL practices.
- A problem-solver with excellent communication and collaboration skills.
- Experience with logistics systems like WMS, TMS, or ERP.
- Basic scripting skills (Python/PowerShell) and knowledge of Java, SAP, or Linux are a plus.

What We Offer
- A competitive salary of £35,000 per annum.
- 25 days holiday per year, with pension scheme and healthcare scheme available.
- Opportunities for career growth and development in a dynamic logistics environment.

How to Apply
Please submit your CV to Spectrum IT Recruitment (South) Limited for consideration.

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