Technical Service Desk Agent

3 weeks ago


Fareham, United Kingdom Copello Full time

Copello is working with an engineering firm in Fareham to find a talented IT Service Desk Technician.

This role involves providing technical support to employees and resolving hardware and software issues.

Key responsibilities include:

  • Providing technical assistance for questions and problems
  • Responding to queries via chat, email, or phone
  • Resolving hardware and software issues, including installation, configuration, and troubleshooting of desktops, laptops, printers

We are looking for a detail-oriented and customer-focused individual who can communicate effectively with colleagues and management.

The salary for this position is approximately £38,000 per year, based on industry standards.



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