Customer Resolution

Complex Complaint Resolution ManagerAt Vodafone UK, we're committed to delivering exceptional customer experiences. As a Complex Complaint Resolution Manager, you'll play a critical role in resolving complex customer complaints in a timely and professional manner.Key Responsibilities:Investigate and resolve complex customer complaints, utilizing your natural...

About the RoleWe are seeking an experienced Customer Experience Resolution Specialist to join our team in Stoke On Trent. This is a challenging role that requires strong communication and problem-solving skills, as well as the ability to work autonomously and make informed decisions.Job DescriptionThis role involves taking ownership of complex customer...

Key Responsibilities:As a Claims Resolution Specialist at Davies, you will be the first point of contact for customers requiring assistance with their claims. Your role will involve taking accurate and detailed information about new claims via phone, email, or electronic claims forms.You will be responsible for managing inbound calls and making outbound...

RKW has a fantastic opportunity for someone to develop their career in Credit Control / Management & Accounts Receivable, by joining our Disputes team - a specialist unit within the Finance division. If you’re a problem solver, resolution orientated and confident when dealing with internal and external stakeholders, this could great role for you. This is...

Claims Resolution SpecialistAt Davies, we're seeking a skilled Claims Resolution Specialist to join our Property team in Stoke. This role will place you at the heart of our customer journey, handling claims with accuracy and professionalism.Key ResponsibilitiesManage inbound calls and make outbound calls to take informationTake accurate and detailed...

Job Summary:We are seeking an experienced Customer Relations Expert to join our team in Stoke On Trent, UK. As a Specialist Care Manager, you will be responsible for resolving complex customer complaints and ensuring customer satisfaction.About the Role:This is a hybrid role, requiring approximately 8 days per month at our Stoke on Trent Contact Centre. You...

Job SummaryWe are seeking a highly skilled Specialist Care Manager to join our Vodafone UK Consumer Team. As a Specialist Care Manager, you will be responsible for resolving complex customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve complex customer complaints, utilizing your natural curiosity, tenacity, and...

At Howdens, we are seeking a skilled Customer Service Resolution Specialist to join our team at our manufacturing site in Normanton, West Yorkshire. This role is an excellent opportunity for a motivated individual to provide exceptional customer service and contribute to the success of our business.About the Role:We are looking for an experienced...

About the RoleAs a Customer Relations Consultant at Davies, you will play a pivotal role in delivering exceptional customer service and ensuring the resolution of complaints. Your calm demeanor under pressure and experience in handling difficult conversations will be invaluable assets to our team.

About the RoleWe are seeking an experienced Complaints Resolution Specialist to join our team at University Hospitals of North Midlands NHS Trust. This is a rewarding opportunity to make a positive impact on patient care and experience.Job DescriptionThe successful candidate will work closely with our Patient Experience Advisors to process and record...

**Morphy Richards** is a renowned manufacturer of high-quality domestic appliances, committed to providing exceptional customer service and innovative solutions to our users. We're seeking a dedicated and passionate individual to join our dynamic Customer Service team. **Key Responsibilities**: - **Issue Resolution**: Identify and resolve customer...

**Customer Relations Consultant** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...

Are you looking for a new and exciting challenge in a rewarding role within customer Service? A role where no two calls are the same? Do you want to work for a company that will invest in you, your career, training & development? Please read on…………. As a Customer Service Advisor / Customer Collections Advisor, you will be...

Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our online portal, Foodhub, is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. Foodhub provides the latest technology, dedicated customer service and international...

Key ResponsibilitiesAcknowledge and investigate new complaints, introducing yourself to the customer/policyholder and explaining your role in resolving the issue.Coordinate with various departments to resolve the situation, demonstrating proactive and responsible behavior.Communicate actions taken to the customer, ensuring a satisfactory...

X2 Recruit are looking for a Customer Service Advisor for our Client in Stoke on Trent. To provide an efficient and effective telephone and face to face service specified for the Corporate Contact Centre and one-stop shop service. To provide an efficient, effective, empathetic and responsive service to the public and a commitment to customer care and...

Unlock Your Potential in Financial ServicesAre you looking for a challenging role where no two calls are the same? Do you want to work for a company that will invest in you, your career, training & development?As a Customer Service Advisor / Customer Collections Advisor, you will be responsible for handling inbound and outbound calls to collect overdue...

**Fantastic new opportunity for experienced Customer Service Advisors to join our award winning customer service team from our Head office.** **Due to phenominal growth we are recruiting Additional customer service web & live chat advisors to come and build a career with us and be part of our success story** **This is a full time Permanent role M-F 8.30am...

Customer Relations Consultant OpportunityWe are seeking a highly skilled Customer Relations Consultant to join our team in Stoke, responsible for providing exceptional customer service and resolving complaints in a timely and professional manner.Key Responsibilities:Acknowledge and investigate new complaints, introducing yourself to the...

**Customer Relations Consultant** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...