Dispute Resolution Coordinator
3 months ago
RKW has a fantastic opportunity for someone to develop their career in Credit Control / Management & Accounts Receivable, by joining our Disputes team - a specialist unit within the Finance division.
If you’re a problem solver, resolution orientated and confident when dealing with internal and external stakeholders, this could great role for you.
This is a wonderful chance for someone who is looking to start in credit control/credit management. You will be working as part of the wider credit function in a large, growing, fast-paced family-owned company.
You may already be in an Accounts team role - or you might be working in Customer Service, Sales Order Processing, or Operational Admin - what we’re really looking for is great attention to detail, a head of numbers and the sort of approach that gets things done.
Our clients are household name retailers, and you’ll be working closely with them, along with our internal customer service and sales teams, to resolve disputes and delayed payments across our portfolio or Brands and Products.
**Responsibilities and Duties**
- To work as part of the credit function alongside the Dispute Resolution Lead
- To ensure that dispute owners follow the dispute process for resolution
- Ensure that the credit-control team are updated regarding any resolutions and information
- Adhoc duties to support the credit function will include but not be limited to:
- Answering the telephone
- Opening mail
- Filing credit notes and invoices
- Scanning documents into the IT system
- **Skills and Desirables**_
- Must have experience with Excel
- Must have a can-do attitude
- Likes problem solving
- Wants to work as part of a team
- Understands credit and debit notes
**Company Benefits**
- 33 days' annual leave
- Free parking on all sites
- Complimentary drinks
- Staff discount on all our products
- Employee Assistant Program
- Refer a Friend Scheme
- Training and development
- Eye care allowance
- Exclusive discounts on cinema, holidays, days out, eating out and much more
- Long service incentives and rewards
- Annual bonus scheme
Come and join us to celebrate 30 years of business
**Job Types**: Full-time, Permanent
Pay: £23,000.00-£24,000.00 per year
**Benefits**:
- Employee discount
- Free parking
Schedule:
- Monday to Friday
Work Location: In person
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