Dispute Resolution Manager

2 days ago


Burton upon Trent, Staffordshire, United Kingdom Babble Cloud Ltd Full time

Babbel Cloud Ltd is a leading technology company based in Burton upon Trent, Staffordshire.

Job Description:

We are seeking an experienced Dispute Resolution Manager to lead our legal dispute team. As a key member of our management team, you will be responsible for managing and resolving complex disputes related to our services.

Key Responsibilities:

  • Lead a team of dispute resolution specialists and provide coaching and training to enhance their skills and productivity.
  • Foster a collaborative and productive team environment, encouraging professional development and high performance.
  • Conduct regular team meetings and performance reviews, including weekly ledger reviews and 121s, as well as quarterly performance reviews.
  • Develop and implement strategies for efficient and effective dispute resolution, minimizing risk and financial exposure.
  • Collaborate with internal and external stakeholders to ensure a comprehensive approach to dispute management.
  • Provide expert legal advice and analysis on complex dispute cases, supported by our partner legal firm.
  • Stay up-to-date on industry trends, legal developments, and regulatory changes affecting the telecommunications and IT sectors.
  • Ensure all dispute resolution activities comply with relevant laws, regulations, and company policies.
  • Identify potential legal risks and develop strategies to address them proactively.
  • Liaise with regulatory bodies and represent the company in legal proceedings when necessary.
  • Prepare and present regular reports on dispute resolution activities and outcomes to senior management.

Requirements:

  • Minimum of 5 years of experience in legal dispute resolution, with at least 3 years in a management role.
  • Strong leadership and team management skills.
  • Proficiency in legal research tools and Microsoft Office Suite.

Salary: £60,000 - £80,000 per annum, depending on experience.

Benefits:

  • Company Pension - 4% Employee contribution
  • 22 days holiday Balance + UK Bank Holidays - with increased annual leave based on length of service
  • Life Assurance – 4x Annual Salary
  • Optional Health Insurance – Bupa
  • Optional Health Cash Plan – Health Shield
  • We work a 9-day fortnight – every other Friday off.
  • £1,000 payment after 10 years service
  • Bike to Work Scheme
  • Season Ticket Commuter Loan
  • Charities Trust – Donations to charities pre tax


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