Customer Service Representative
4 weeks ago
Are you looking for a challenging role where no two calls are the same? Do you want to work for a company that will invest in you, your career, training & development?
As a Customer Service Advisor / Customer Collections Advisor, you will be responsible for handling inbound and outbound calls to collect overdue payments and arrange payment plans. To be successful, you will quickly determine and understand the needs of our customers and help them reach the best and fairest resolution for their circumstances.
Working in a team of 15 specialists, you'll collaborate and share best practice techniques to help you build your problem-solving and negotiation skills even further. Demonstrating expert listening and questioning skills, you'll support customers by providing tailored affordable payment solutions to help them on the road to financial recovery.
To help launch your career in financial services, our client will provide you with in-depth induction training where you'll quickly become an expert on the credit industry, our bespoke systems, and clients.
We offer a fantastic starting salary of £23,000 progressing to £23,500 plus a bonus of up to £2,400 OTE per annum. An additional 'Earn why you learn' bonus of £500.00 is also paid after your 3-month work anniversary, along with a range of other employee benefits.
Join our team and take the first step towards a rewarding career in financial services.
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Customer Service Representative
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