Complaints Resolution Specialist

Job SummaryWe are seeking a highly skilled Specialist Care Manager to join our Vodafone UK Consumer Team. As a Specialist Care Manager, you will be responsible for resolving complex customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve complex customer complaints, utilizing your natural curiosity, tenacity, and...

About the RoleWe are seeking an experienced Customer Experience Resolution Specialist to join our team in Stoke On Trent. This is a challenging role that requires strong communication and problem-solving skills, as well as the ability to work autonomously and make informed decisions.Job DescriptionThis role involves taking ownership of complex customer...

Job Summary:We are seeking an experienced Customer Relations Expert to join our team in Stoke On Trent, UK. As a Specialist Care Manager, you will be responsible for resolving complex customer complaints and ensuring customer satisfaction.About the Role:This is a hybrid role, requiring approximately 8 days per month at our Stoke on Trent Contact Centre. You...

Complex Complaint Resolution ManagerAt Vodafone UK, we're committed to delivering exceptional customer experiences. As a Complex Complaint Resolution Manager, you'll play a critical role in resolving complex customer complaints in a timely and professional manner.Key Responsibilities:Investigate and resolve complex customer complaints, utilizing your natural...

Key Responsibilities:As a Claims Resolution Specialist at Davies, you will be the first point of contact for customers requiring assistance with their claims. Your role will involve taking accurate and detailed information about new claims via phone, email, or electronic claims forms.You will be responsible for managing inbound calls and making outbound...

Claims Resolution SpecialistAt Davies, we're seeking a skilled Claims Resolution Specialist to join our Property team in Stoke. This role will place you at the heart of our customer journey, handling claims with accuracy and professionalism.Key ResponsibilitiesManage inbound calls and make outbound calls to take informationTake accurate and detailed...

Senior Associate or Partner - Dispute Resolution SpecialistWe are seeking a highly experienced Senior Associate or Partner to join our Dispute Resolution team. As a key member of our team, you will be responsible for handling complex high-value litigation cases and providing expert advice to clients.Key Responsibilities:Lead on complex litigation cases,...

Role Overview:We are seeking a highly skilled Customer Service Operations Specialist to join our team at Wallace Hind Selection LTD. As a key member of our customer service team, you will play a pivotal role in ensuring the smooth resolution of customer issues and the timely processing of customer orders.Key Responsibilities:Action and resolve service...

Job Summary:A highly skilled Chief Complaints Manager is required to join our team at Davies in Stoke, UK. The successful candidate will be responsible for leading the day-to-day operations of the Customer Relations department, ensuring seamless service delivery in line with client and regulatory requirements.About Us:We are a specialist professional...

Key ResponsibilitiesAcknowledge and investigate new complaints, introducing yourself to the customer/policyholder and explaining your role in resolving the issue.Coordinate with various departments to resolve the situation, demonstrating proactive and responsible behavior.Communicate actions taken to the customer, ensuring a satisfactory...

Customer Relations Consultant OpportunityWe are seeking a highly skilled Customer Relations Consultant to join our team in Stoke, responsible for providing exceptional customer service and resolving complaints in a timely and professional manner.Key Responsibilities:Acknowledge and investigate new complaints, introducing yourself to the...

About the RoleAs a Customer Relations Consultant at Davies, you will play a pivotal role in delivering exceptional customer service and ensuring the resolution of complaints. Your calm demeanor under pressure and experience in handling difficult conversations will be invaluable assets to our team.

Key Responsibilities:Governance: Coordinate board meetings, set agendas to meet regulatory requirements, and maintain accurate records for audits. Represent senior leadership at board and strategic meetings.Inspections & Reporting: Serve as the main point of contact during external inspections, gathering and presenting key performance and compliance...

About VodafoneVodafone UK is a company that values diversity and strives to create an inclusive workplace. We are proud to be certified as a Great Place to Work and committed to driving inclusion for all.Job DescriptionWe are seeking a Customer Experience Improvement Specialist to join our Consumer team, where creating and developing products, services, and...

Davies Group, a leading loss adjusting division, is seeking a highly skilled Loss Adjuster Technician to support the management of claims. In this role, you will play a vital part in the claims process, providing exceptional support to adjusters and working closely with clients, suppliers, and customers.Key Responsibilities:Supporting adjusters in the...

Company Overview">Davies is a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow.">Salary">We are offering a competitive salary of £35,000 - £45,000 per annum, depending on...

HSEQ SpecialistJoin a leading company and take on a key role in implementing and embedding a strong health and safety culture with quality and environmental focus on site. You will be working within a team of three, supporting the site with all HSEQ ensuring the maintenance of all external certification. You will be responsible for completing...

A highly experienced Compliance and Assurance professional is sought to join a leading social housing provider in the West Midlands. Reporting to the Operations Director, this role will play a key part in managing compliance, governance, and project oversight.Key Responsibilities:Coordinate board meetings, set agendas, and maintain accurate records for...

Job SummaryThis is a permanent position for an IT Support Specialist to provide comprehensive support across clients application catalogue and technology landscape in line with Service Level Agreements.The successful candidate will be responsible for providing all levels of support, undertaking consultation and advisory responsibilities for any project work...

About the Role:The Junior Sister/Charge Nurse has delegated responsibility for the management of the clinical areas, including assessment of care needs, development, implementation, and evaluation of programs of care, and the setting of standards on a shift basis and in the authorized absence of the Sister/Charge Nurse.Main Responsibilities:Facilitate...