Care Coordinator Specialist

3 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Vodafone Full time

**About the Role:**

We are seeking a skilled Care Coordinator to join our Vodafone UK Consumer team. As a dynamic global community, we empower our employees to achieve great things.

In this role, you will be responsible for managing complex customer complaints and utilizing your natural curiosity, tenacity, active listening, and relationship building skills to investigate, review and resolve cases.

You will work closely with high-profile internal and external stakeholders to ensure successful complaint resolutions. Your ability to make informed decisions while keeping customers at the heart of everything you do is essential.

This role involves working approximately 6-10 cases at a time, using your active listening and relationship building skills to connect with customers and resolve their issues.


  • Care Coordinator

    3 days ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Entrust Social Care Ltd Full time

    Role OverviewThe Residential Support Worker is responsible for delivering high-quality care and support to children and young people with diverse needs. This includes managing risk assessments, coordinating care planning, and ensuring the well-being of young people. We require an individual who can work flexibly and respond to changing situations with a...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    Job SummaryWe are seeking an experienced Advanced Care Coordination Specialist to join our team at University Hospitals of North Midlands NHS Trust. The ideal candidate will have experience in healthcare transformation and organisational development, with a strong understanding of case management and bed management.The successful candidate will work closely...

  • Care Coordinator

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Priory Group Full time

    Overview of the RoleWe are seeking a dedicated Care Coordinator to join our team at Priory Group. As a key member of our Adult Care Division, you will be responsible for providing exceptional support to individuals in need.SalaryThe successful candidate can expect a competitive hourly rate of £12 per hour.Job DescriptionIn this role, you will work closely...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Esland Care Full time

    Join Our TeamEsland Care is seeking a compassionate and dedicated Residential Childcare Professional to join our team. As a Senior Youth Support Worker, you will play a vital role in providing exceptional care and support to our young people, helping them achieve amazing outcomes.About the RoleThis is an exciting opportunity for a highly motivated individual...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £18,000 - £24,000

    At beBee Professionals, we are seeking a Personal Care Coordinator to join our team in Stoke-on-Trent. This role involves coordinating and delivering high-quality care and support to our clients, ensuring their needs are met and their independence is promoted.Key Responsibilities:Coordinate and deliver personal care and support services to clients, including...

  • Community Care Specialist

    47 minutes ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Horizon Care & Education Full time

    About the RoleAs a Community Care Specialist at Horizon Care & Education, you will play a vital role in supporting young people to reach their full potential.The estimated salary for this position is £25,000 - £32,000 per annum, depending on experience.You will be responsible for providing support with morning routines, helping young people continue with...

  • Nurse Care Specialist

    1 month ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Surecall Recruitment Services Careers Full time

    **Job Summary**We are seeking a dedicated Nurse Care Specialist to provide high-quality patient care at Surecall Recruitment Services Careers. The ideal candidate will possess a strong commitment to delivering exceptional patient outcomes and will be responsible for assessing patient needs, administering medications, and collaborating with other healthcare...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Service Care Solutions Full time

    Service Care Solutions is a dynamic and innovative organization dedicated to delivering exceptional care and support services. We are seeking an experienced Addiction Recovery Coordinator to join our team, playing a crucial role in the recovery journey of our service users.The successful candidate will be responsible for managing a caseload of 40-60 service...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom SGS Care Ltd Full time

    About the Role:We are seeking a skilled and compassionate Youth Care Specialist to join our team at SGS Care Ltd. As a key member of our staff, you will be responsible for providing specialized support to vulnerable children in our residential home.Key Responsibilities:Assessing and meeting the unique needs of each childDeveloping and implementing tailored...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Surecall Recruitment Services Full time

    Job SummaryWe are seeking a skilled Nurse Care Specialist to provide high-quality patient care and collaborate with healthcare professionals to ensure optimal patient outcomes. This role requires a strong understanding of patient care practices, including medication administration techniques, and a passion for helping others in a clinical setting.Key...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    At University Hospitals of North Midlands NHS Trust, we are committed to delivering high-quality patient care. As a Critical Care Resuscitation Specialist, you will play a vital role in our team, working closely with healthcare professionals to provide life-saving interventions and support.Job SummaryThis is an exciting opportunity for an experienced...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Barchester Healthcare Full time

    Job DescriptionBarchester Healthcare is one of the UK's leading healthcare providers, operating over 200 care homes and independent hospitals across the country. As a Care Environment Coordinator, you will play a vital role in creating a warm and welcoming environment for our residents.Main DutiesYour main duties will include:Maintaining high standards of...

  • Care Coordinator

    7 days ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom HC One Full time

    As a Care Coordinator at HC One, you will play a vital role in ensuring our residents receive the highest quality care. This involves planning and implementing personalized care plans that cater to their unique needs and preferences.With your exceptional interpersonal skills, you will build strong relationships with residents and their families, gaining a...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    Job SummaryWe are seeking an exceptional Advanced Care Specialist to join our team at the University Hospital of North Midlands NHS Trust. This is an exciting opportunity to work in a dynamic environment, delivering high-quality patient care and contributing to the development of innovative services.About the RoleThe successful candidate will be a Registered...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Cera Care Full time

    Job OverviewWe are seeking an experienced and compassionate Specialist Female Care Support Worker to join our team at Cera Care in Stoke. This role is ideal for individuals who have a passion for delivering high-quality care and support to individuals with complex needs.About the RoleThis position involves providing care and support to a 15-year-old female...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Cera Care Full time

    Cera Care is seeking a compassionate Companionship Specialist to join our team in Stoke on Trent. This rewarding role involves supporting our clients at home, providing essential care and companionship to enhance their quality of life.This is an excellent opportunity for individuals who enjoy making a positive impact in people's lives. As a Companionship...

  • Care Specialist

    4 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Complete Care Amegreen Full time

    Job DetailsWe are seeking a motivated and compassionate Care Assistant to join our team at Complete Care Amegreen.This is an excellent opportunity to enhance your current skill base and develop skills in various complex areas such as personal care, medication administration, catheter care, and bowel care.You will be caring for a gentleman who had a car...

  • Care Specialist

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Prestige Nursing & Care Full time

    About the Role:We are seeking an experienced and compassionate Complex Care Assistant to join our team at Prestige Nursing & Care Staffordshire.As a Complex Care Assistant, you will be responsible for providing high-quality care to our clients with complex needs, including supporting those with spinal injuries, tracheostomy care, and other high dependency...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full time

    OverviewEMED Group is a leading provider of patient transport and care services, serving the NHS and local communities across the UK. Our team is dedicated to delivering high-quality care and transportation solutions that improve the health and wellbeing of our patients.Salary and BenefitsThe estimated salary for this position is £28,000 - £32,000 per...

  • Care Specialist

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Radis Community Care Full time

    About the RoleWe are seeking a dedicated and compassionate Support Worker to join our team at Radis Community Care.The successful candidate will be responsible for providing high-quality care and support to individuals with PMLD (Profound and Multiple Learning Disabilities) and Mild Learning Disabilities.Key responsibilities include:Supporting individuals...