Senior Customer Resolution Specialist

About the RoleWe are seeking an experienced Customer Experience Resolution Specialist to join our team in Stoke On Trent. This is a challenging role that requires strong communication and problem-solving skills, as well as the ability to work autonomously and make informed decisions.Job DescriptionThis role involves taking ownership of complex customer...

Senior Associate or Partner - Dispute Resolution SpecialistWe are seeking a highly experienced Senior Associate or Partner to join our Dispute Resolution team. As a key member of our team, you will be responsible for handling complex high-value litigation cases and providing expert advice to clients.Key Responsibilities:Lead on complex litigation cases,...

Key Responsibilities:As a Claims Resolution Specialist at Davies, you will be the first point of contact for customers requiring assistance with their claims. Your role will involve taking accurate and detailed information about new claims via phone, email, or electronic claims forms.You will be responsible for managing inbound calls and making outbound...

Claims Resolution SpecialistAt Davies, we're seeking a skilled Claims Resolution Specialist to join our Property team in Stoke. This role will place you at the heart of our customer journey, handling claims with accuracy and professionalism.Key ResponsibilitiesManage inbound calls and make outbound calls to take informationTake accurate and detailed...

Job SummaryWe are seeking a highly skilled Specialist Care Manager to join our Vodafone UK Consumer Team. As a Specialist Care Manager, you will be responsible for resolving complex customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve complex customer complaints, utilizing your natural curiosity, tenacity, and...

About the RoleWe are seeking an experienced Complaints Resolution Specialist to join our team at University Hospitals of North Midlands NHS Trust. This is a rewarding opportunity to make a positive impact on patient care and experience.Job DescriptionThe successful candidate will work closely with our Patient Experience Advisors to process and record...

Job Summary:We are seeking an experienced Customer Relations Expert to join our team in Stoke On Trent, UK. As a Specialist Care Manager, you will be responsible for resolving complex customer complaints and ensuring customer satisfaction.About the Role:This is a hybrid role, requiring approximately 8 days per month at our Stoke on Trent Contact Centre. You...

Job DescriptionAn exceptional opportunity has arisen for a Senior Associate or Partner to join our Dispute Resolution team at Realm Recruit. With a strong focus on career growth and professional development, we are seeking an experienced litigator with expertise in commercial and property litigation.We offer a competitive salary of £120,000-£180,000 per...

Job Title: Senior Customer Service ExecutiveJob Summary:We are seeking a highly skilled and experienced Customer Service Executive to join our team at WALLACE HIND SELECTION LIMITED. As a Senior Customer Service Executive, you will play a key role in delivering exceptional customer service and ensuring that our customers receive the highest level of...

About the RoleWe are seeking a highly motivated and experienced Senior Associate or Partner to join our Dispute Resolution team. The successful candidate will possess excellent technical skills, be able to think strategically, and demonstrate a strong ability to work collaboratively with colleagues and clients.This is an exciting opportunity to join a...

Key ResponsibilitiesAcknowledge and investigate new complaints, introducing yourself to the customer/policyholder and explaining your role in resolving the issue.Coordinate with various departments to resolve the situation, demonstrating proactive and responsible behavior.Communicate actions taken to the customer, ensuring a satisfactory...

Vermelo RPO seeks a highly skilled Senior Quality Assurance Specialist to ensure the reliability and quality of our applications and systems. The ideal candidate will have experience in manual User Acceptance Testing (UAT) or similar roles, as well as experience in the insurance or financial services industry.About the RoleThis role involves coordinating all...

Role Overview:We are seeking a highly skilled Customer Service Operations Specialist to join our team at Wallace Hind Selection LTD. As a key member of our customer service team, you will play a pivotal role in ensuring the smooth resolution of customer issues and the timely processing of customer orders.Key Responsibilities:Action and resolve service...

Job Summary:We are seeking a highly organized and detail-oriented Senior Administrator to join our team at Hays Specialist Recruitment Limited. As a key member of our operations team, you will be responsible for maintaining customer databases, responding to internal and external queries, and supporting vehicle ordering for customers.Key...

Unlock Your Potential in Financial ServicesAre you looking for a challenging role where no two calls are the same? Do you want to work for a company that will invest in you, your career, training & development?As a Customer Service Advisor / Customer Collections Advisor, you will be responsible for handling inbound and outbound calls to collect overdue...

Job Title: Senior Service Desk Support SpecialistJob Summary: We are seeking a highly skilled Senior Service Desk Support Specialist to join our team at bet365.Key Responsibilities:* Provide exceptional customer service to internal customers* Take end-to-end ownership of 1st line incidents and requests* Collaborate with fellow engineers and the management...

Customer Relations Consultant OpportunityWe are seeking a highly skilled Customer Relations Consultant to join our team in Stoke, responsible for providing exceptional customer service and resolving complaints in a timely and professional manner.Key Responsibilities:Acknowledge and investigate new complaints, introducing yourself to the...

About the Role: As an Omnichannel Specialist, you will be responsible for delivering exceptional customer experiences across multiple channels, ensuring timely and efficient resolution of customer inquiries and issues. Your primary focus will be on providing top-notch support through various communication channels, including phone, email, and social...

About the RoleVodafone UK is seeking a skilled Customer Experience Improvement Specialist to join our team. As a key member of our E2E Customer Experience team, you will play a crucial role in identifying and implementing CX changes necessary to achieve our strategic goals.Key ResponsibilitiesPartner with operational frontline teams to identify areas of...

About the RoleAs a Customer Relations Consultant at Davies, you will play a pivotal role in delivering exceptional customer service and ensuring the resolution of complaints. Your calm demeanor under pressure and experience in handling difficult conversations will be invaluable assets to our team.