Senior Customer Service Professional
4 weeks ago
Job Title: Senior Customer Service Executive
Job Summary:
We are seeking a highly skilled and experienced Customer Service Executive to join our team at WALLACE HIND SELECTION LIMITED. As a Senior Customer Service Executive, you will play a key role in delivering exceptional customer service and ensuring that our customers receive the highest level of support.
Key Responsibilities:
- Provide timely and effective resolution to customer complaints and issues
- Develop and maintain strong relationships with customers to ensure their loyalty and satisfaction
- Work closely with internal teams to resolve customer issues and improve overall customer experience
Requirements:
- Proven experience in customer service, preferably in a senior role
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
Benefits:
- Competitive salary range of £24,000 - £28,000
- 24 days annual leave, including Christmas shutdown and birthday off
Company Information:
WALLACE HIND SELECTION LIMITED is a leading company in the industry, committed to delivering exceptional customer service and building strong relationships with our customers.
-
Senior Customer Service Lead
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom WALLACE HIND SELECTION LIMITED Full timeSenior Customer Service ExecutiveWe are seeking an experienced and confident Customer Service Advisor to play a key part in maintaining our high customer service standards. The successful candidate will be responsible for resolving customer issues in a timely and professional manner.Key Responsibilities:Provide exceptional customer service and support to our...
-
Field Service Engineering Professional
1 day ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Professional Technical Ltd Full timeJob SummaryWe are seeking a highly skilled Field Service Engineer to join our team. As a Door Installation Specialist, you will be responsible for installing and maintaining our loading bay systems in the Crewe, Nantwich, and Stoke on Trent areas.Key ResponsibilitiesInstall and maintain loading bay systems to the highest standardProvide excellent customer...
-
Customer Service Professional
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Anderson Wright Consulting Full time**Customer Service Advisor**We are working with a fantastic company who require a fantastic Customer Service Advisor to join their team. The company offers exceptional ongoing training and career progression.The ideal candidate will be a key player in their success and have the opportunity to work in a dynamic environment.**Key Responsibilities:**• Deliver...
-
Service Desk Professional
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob Title: Senior Service Desk EngineerWe are seeking an experienced SERVICE DESK ENGINEER to join our team at bet365. As a Senior Service Desk Engineer, you will be responsible for providing exceptional customer service to our internal customers.The ideal candidate will have a strong background in service management, with experience working in a similar...
-
Customer Service Director
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeJob Title: Customer Service DirectorAt Davies, we are seeking a highly skilled Customer Service Director to lead our Customer Relations Division. This is a crucial role within our organization, responsible for leading a department that supports a diverse range of clients and customers.Key Responsibilities: Ensure service delivery in line with specific client...
-
Customer Relations Professional
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeCustomer Relations Consultant OpportunityWe are seeking a highly skilled Customer Relations Consultant to join our team in Stoke, responsible for providing exceptional customer service and resolving complaints in a timely and professional manner.Key Responsibilities:Acknowledge and investigate new complaints, introducing yourself to the...
-
Senior Sales Professional
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Page Personnel Sales Full timeAbout the RoleWe are seeking an experienced Senior Sales Professional to join our team at Page Personnel Sales. As a Senior Sales Professional, you will be responsible for ensuring customer invoicing is completed in accordance with company policies and regulatory requirements.Key ResponsibilitiesMonitor and manage the accuracy of data and adherence to...
-
Customer Service Representative
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is looking for dedicated professionals to fill Customer Service Representative roles. As a valued member of our team, you will be responsible for delivering exceptional customer experiences and contributing to our operational excellence.Key Responsibilities:Provide top-notch customer service and support to ensure customer...
-
Customer Service Representative
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full timeAbout the RoleAs a Customer Service Representative at Tesco, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our shoppers. You will work closely with the store team to ensure that customers receive a great shopping experience.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Service Specialist
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeKey ResponsibilitiesAcknowledge and investigate new complaints, introducing yourself to the customer/policyholder and explaining your role in resolving the issue.Coordinate with various departments to resolve the situation, demonstrating proactive and responsible behavior.Communicate actions taken to the customer, ensuring a satisfactory...
-
Senior Service Desk Support Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob Title: Senior Service Desk Support SpecialistJob Summary: We are seeking a highly skilled Senior Service Desk Support Specialist to join our team at bet365.Key Responsibilities:* Provide exceptional customer service to internal customers* Take end-to-end ownership of 1st line incidents and requests* Collaborate with fellow engineers and the management...
-
Professional Property Valuer
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Service Care Solutions Full timeAbout the Role:We are seeking a highly skilled Professional Property Valuer to join our team at Service Care Solutions. As an Estates Surveyor, you will be responsible for providing a comprehensive Professional Valuation and Estates Management Service to our clients.Key Responsibilities:Inspect, survey, value, negotiate, report upon and conclude cases...
-
Customer Service Associate
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Nationwide Building Society Full timeAbout the RoleNationwide Building Society is seeking a highly skilled and dedicated Customer Service Associate to join our team. As a Customer Service Associate, you will be the first point of contact for our customers and members, providing exceptional service and support to help them achieve their financial goals.Key ResponsibilitiesProvide outstanding...
-
Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre AdvisorWe are seeking a skilled and motivated individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Deal with inbound and outbound calls to provide a high standard of customer service...
-
Customer Service Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor - Stoke-on-TrentWe are seeking a skilled Customer Service Specialist to join our After Sales Team at Holdcroft Motor Group. This is an exciting opportunity for you to develop your customer service skills and gain experience in a fast-paced contact centre environment.Your primary responsibilities as a Service Advisor will include...
-
Senior Estimating Professional
4 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom IronMarket Talent Full timeAbout UsIronMarket Talent is a growing business in the M&E sector, seeking an experienced Senior Estimating Professional to lead our commercial team. Our company prides itself on providing excellent services to our clients, and we are committed to delivering high-quality results.
-
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Michael Page Full timeJob OverviewWe are seeking a highly skilled Senior Compliance and Governance Professional to join our client, a well-established social housing provider in the West Midlands. This is an excellent opportunity for a senior-level professional with experience in compliance and assurance within a regulated sector.Key Responsibilities:Governance: Coordinate board...
-
Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Pavers Shoes Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor in Stoke. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our products.Key ResponsibilitiesProvide outstanding customer service and ensure a positive...
-
Customer Service Liaison
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Avery Healthcare Full timeAbout the Role: As a Customer Service Liaison at Avery Healthcare, you will be responsible for providing exceptional customer service and support to our residents and their families. Your focus will be on ensuring that our reception area is always presented to a high standard and that all public inquiries are handled in a timely and professional manner.Main...
-
Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adecco Full timeKey Responsibilities:• Answer incoming external and internal calls promptly and professionally, addressing patient, colleague and customer's inquiries and concerns.• Provide accurate and relevant information regarding services, policies, and procedures.• Document and update records in an organised manner.• Maintain a positive and friendly rapport...