Senior Customer Service Professional

4 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom WALLACE HIND SELECTION LIMITED Full time

Job Title: Senior Customer Service Executive

Job Summary:

We are seeking a highly skilled and experienced Customer Service Executive to join our team at WALLACE HIND SELECTION LIMITED. As a Senior Customer Service Executive, you will play a key role in delivering exceptional customer service and ensuring that our customers receive the highest level of support.

Key Responsibilities:

  • Provide timely and effective resolution to customer complaints and issues
  • Develop and maintain strong relationships with customers to ensure their loyalty and satisfaction
  • Work closely with internal teams to resolve customer issues and improve overall customer experience

Requirements:

  • Proven experience in customer service, preferably in a senior role
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines

Benefits:

  • Competitive salary range of £24,000 - £28,000
  • 24 days annual leave, including Christmas shutdown and birthday off

Company Information:

WALLACE HIND SELECTION LIMITED is a leading company in the industry, committed to delivering exceptional customer service and building strong relationships with our customers.



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