Senior Compliance and Governance Professional

4 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Michael Page Full time
Job Overview

We are seeking a highly skilled Senior Compliance and Governance Professional to join our client, a well-established social housing provider in the West Midlands. This is an excellent opportunity for a senior-level professional with experience in compliance and assurance within a regulated sector.

Key Responsibilities:
  • Governance: Coordinate board meetings, set agendas to meet regulatory requirements, and maintain accurate records for audits. Represent the Senior Leadership Team at board and strategic meetings.
  • Inspections & Reporting: Act as the main point of contact during external inspections, gathering and presenting key performance and compliance data.
  • Complaints Handling: Serve as the Formal Complaints Officer, responding promptly to customer concerns and ensuring timely resolution. Escalate unresolved cases as needed.
  • GDPR & Data Protection: Oversee GDPR compliance, handle Subject Access Requests, respond to regulatory needs, and train staff on data protection best practices.
  • Internal Audits: Conduct and coordinate internal audits to maintain compliance across departments, ensuring effective control systems are in place.
  • Policies & Compliance: Identify compliance gaps, update policies, and oversee major projects and procurement processes in line with regulations.
  • Team Oversight: Lead the Business Support Team, managing IT functions, data accuracy, and consistent reporting.
Requirements
  • Skilled in developing compliance programs and offering evidence-based recommendations.
  • Able to manage complex workloads and deliver results under tight deadlines.
  • A strong communicator who can build relationships at all levels, including presenting to the Senior Leadership Team.
About the Role

In return, our client can offer a competitive salary package and the chance for career progression in a growing and developing organisation committed to their customers and clients.

Estimated Salary: £55,000 - £65,000 per annum, depending on experience.


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