Regulatory Assurance and Compliance Expert

2 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom KPI Recruiting Ltd Full time
Job Description

We are seeking a skilled Regulatory Assurance and Compliance Expert to join our team at KPI Recruiting Ltd.

The successful candidate will have experience in compliance and assurance within a regulated sector, with a strong background in governance, risk management, and regulatory compliance.

This is a dynamic role that requires the ability to design and facilitate the development of compliance and assurance programs, aligning with regulatory and organisational standards.

Key Responsibilities:
  • Lead the coordination of all governance activities, including board meetings, ensuring planning agendas meet regulatory requirements.
  • Act as the primary contact for the Senior Leadership Team (SLT), attending Board and strategic meetings to present key business updates.
  • Ensure SLT decisions are documented accurately and securely for audit purposes.
  • Serve as the main point of contact between SLT and external inspectors during inspections, managing documentation.
  • Collate and present key performance and regulatory data at SLT and Board meetings, providing insights to support informed decision-making.
  • Act as the Formal Complaints Officer, delivering customer-focused service through communication, troubleshooting complaints, and maintaining high customer satisfaction levels.
  • Evaluate cases that do not progress within set timelines and ensure accountability in the complaints process.
  • Advise on GDPR queries, upholding best practices for data protection, and overseeing Subject Access Requests efficiently.
  • Develop and coordinate the internal audit function to ensure departmental compliance, monitoring case files, and evaluating controls for adequacy.
  • Identify and address compliance gaps, updating policies and procedures, and ensuring effective publication.
About You:
  • You will be skilled in designing and facilitating compliance and assurance programs, engaging stakeholders, and providing evidence-based recommendations.
  • Able to handle diverse tasks, meeting deadlines, and adhering to legal, regulatory, and best practice standards.
  • Strong attention to detail, with the ability to manage complex workloads effectively.
  • Excellent communication skills, with the ability to establish strong working relationships across various stakeholders.
  • Proven experience presenting to and working at the Senior Leadership Team level, effectively communicating key insights.
Benefits:
  • 27 days annual leave plus 8 additional days
  • Group Personal Pension Plan, including life assurance and group income protection
  • Health Care Cash Plan
  • Occupational Sick Pay Staff Counselling Service

Estimated Salary: £38,500 - £43,000 per annum.



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