Compliance Assurance Lead

4 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom KPI Recruiting Ltd Full time
Job Title: Compliance Assurance Lead

We are seeking a highly skilled Compliance Assurance Lead to join our team at KPI Recruiting Ltd. As a key member of our organization, you will be responsible for ensuring the effective implementation of our compliance and governance framework.

Key Responsibilities:

  • Leading the coordination of all governance activities, including board meetings, with a focus on planning agendas that meet regulatory requirements.
  • Acting as the primary contact for the Senior Leadership Team, attending Board and other strategic meetings to present key business updates.
  • Ensuring that SLT decisions are documented accurately and securely for audit purposes.
  • Serving as the main point of contact between SLT and external inspectors during inspections, including managing and providing necessary documentation.
  • Collating and presenting key performance and regulatory data at SLT and Board meetings, providing updates and insights to support informed decision-making.
  • Acting as the Formal Complaints Officer, delivering a customer-focused service through written communication, troubleshooting complaints, and ensuring prompt resolutions.
  • Ensuring accountability in the complaints process by escalating cases that do not progress within set timelines.
  • Ensuring managers are trained in GDPR, providing advice on queries, and upholding best practices for data protection.
  • Overseeing and processing all Subject Access Requests efficiently.
  • Developing and coordinating the internal audit function to ensure departmental compliance, monitoring case files, and evaluating internal controls for adequacy, efficiency, and effectiveness.
  • Ensuring compliance with statutory and regulatory requirements across the organization, including developing systems to demonstrate effective governance controls.
  • Identifying and addressing compliance gaps, updating policies and procedures, and ensuring they are effectively published.
  • Developing and monitoring project plans to align major projects with the organizational business plan and ensure timely delivery.
  • Overseeing compliance in procurement and tender processes and working with managers on contract management.

About You:

  • Skilled in designing and facilitating the development of compliance and assurance programs that align with regulatory and organisational standards.
  • Able to engage with and consult stakeholders when developing new processes, while ultimately providing well-researched, evidence-based recommendations to enhance the compliance and governance framework.
  • Proficient in handling a diverse range of tasks, meeting strict deadlines, and ensuring adherence to legal, regulatory, and best practice standards.
  • Strong attention to detail with the ability to manage a complex workload effectively.
  • Excellent communication skills, with the ability to establish and maintain strong working relationships across a wide range of stakeholders.
  • Proven experience presenting to and working at the Senior Leadership Team level, with the ability to effectively communicate key insights and updates.

Benefits:

  • 27 days annual leave plus 8 additional days
  • Group Personal Pension Plan, including life assurance and group income protection
  • Health Care Cash Plan
  • Occupational Sick Pay Staff Counselling Service


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