Senior Customer Service Lead

5 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom WALLACE HIND SELECTION LIMITED Full time
Senior Customer Service Executive

We are seeking an experienced and confident Customer Service Advisor to play a key part in maintaining our high customer service standards. The successful candidate will be responsible for resolving customer issues in a timely and professional manner.

Key Responsibilities:

  • Provide exceptional customer service and support to our clients
  • Resolve customer complaints and issues in a timely and professional manner
  • Work closely with the customer service team to ensure seamless service delivery
  • Identify and implement process improvements to enhance customer satisfaction

What We Offer:

  • A competitive salary of £24,000 - £28,000
  • 24 days annual leave, including Christmas shutdown and birthday off
  • Opportunities for career growth and development

About Us:

Wallace Hind Selection Limited is a leading recruitment agency dedicated to providing exceptional customer service to our clients and candidates. We are committed to building long-term relationships and delivering results-driven solutions.



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