Senior Customer Service Executive

21 hours ago


StokeonTrent, Stoke-on-Trent, United Kingdom Wallace Hind Selection LTD Full time
Job Title: Senior Customer Service Executive

We are seeking a highly skilled and experienced Senior Customer Service Executive to join our team at Wallace Hind Selection LTD. As a key member of our customer service team, you will play a pivotal role in ensuring the smooth resolution of customer issues and the timely processing of customer orders.

Key Responsibilities:
  • Action and resolve service complaints for customers in a timely and professional manner
  • Respond to verbal and written sales and delivery queries, providing accurate and helpful information to customers
  • Process customer orders and service orders, ensuring timely and accurate completion
  • Appoint 3rd party repair companies as necessary to resolve customer issues
  • Process and issue acknowledgements to customers in a timely manner
Requirements:
  • Proven experience in a customer service role, with a strong track record of resolving customer complaints and issues
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Strong problem-solving and analytical skills, with the ability to identify and resolve complex customer issues
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines
  • Strong attention to detail and organizational skills, with the ability to manage multiple tasks and projects
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading company in the industry


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom McCurrach Full time

    About the RoleWe are seeking a highly motivated and results-driven Customer Development Executive to join our team at McCurrach. As a key member of our sales team, you will be responsible for driving sales growth and market share within your defined territory.Key ResponsibilitiesDevelop and execute a business plan to maximize sales opportunities and grow...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom McCurrach Full time

    About the RoleWe are seeking a highly motivated and results-driven Customer Development Executive to join our team at McCurrach. As a key member of our sales team, you will be responsible for driving sales growth and market share within your defined territory.Key ResponsibilitiesDevelop and execute a business plan to maximize sales opportunities and grow...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job Opportunity at beBee ProfessionalsWe are seeking a highly motivated and customer-focused individual to join our team as a Team Member. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key Responsibilities:Provide top-notch customer service and support...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Morson Talent Full time

    Company Overview: Morson Talent is recognized as a frontrunner in the field of advanced automation and real-time business intelligence, with a strong emphasis on Automation, Control, and IT Solutions and Services. Industry Leadership: The organization is celebrated for its commitment to innovation, technical proficiency, and successful project execution,...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Ministry of Housing, Communities and Local Government Full time

    Position OverviewThe Office for Place is a newly formed non-departmental public entity dedicated to cultivating and disseminating knowledge, guidance, tools, and insights to foster the development and management of aesthetically pleasing, sustainable, and vibrant communities. This initiative stems from the Building Better, Building Beautiful Commission and...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at BET365. As a Spanish Language Support Specialist, you will play a critical role in providing exceptional customer service to our Spanish-speaking customers.About the RoleAs a Responsible Gambling Advisor, you will be responsible for interacting with...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at BET365. As a Spanish Language Support Specialist, you will play a critical role in providing exceptional customer service to our Spanish-speaking customers.About the RoleAs a Responsible Gambling Advisor, you will be responsible for interacting with...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Amplifon Full time

    Sales and Customer Service AdvisorWe are seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team at Amplifon in Hanley. As a Sales and Customer Service Advisor, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Manage the diary to optimize sales...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Amplifon Full time

    Sales and Customer Service AdvisorWe are seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team at Amplifon in Hanley. As a Sales and Customer Service Advisor, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Manage the diary to optimize sales...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Scope Personnel Full time

    Job Opportunity: Assistant Sales ManagerWe are seeking a highly motivated and experienced Assistant Sales Manager to join our team at Scope Personnel. As a key member of our sales team, you will be responsible for leading and developing a high-functioning sales team to achieve sales targets and deliver exceptional customer service.Key Responsibilities:Manage...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Scope Personnel Full time

    Job Opportunity: Assistant Sales ManagerWe are seeking a highly motivated and experienced Assistant Sales Manager to join our team at Scope Personnel. As a key member of our sales team, you will be responsible for leading and developing a high-functioning sales team to achieve sales targets and deliver exceptional customer service.Key Responsibilities:Manage...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Amplifon Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Amplifon. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Manage the diary to ensure a perfect mix of sales...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Amplifon Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Amplifon. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Manage the diary to ensure a perfect mix of sales...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job OverviewWe are seeking a highly skilled and dedicated individual to join our team as a Greek Customer Service Representative, responsible for providing exceptional support to our customers in the Greek language.As a key member of our European Responsible Gambling Support team, you will play a vital role in ensuring that our customers receive the best...

  • Senior Executive Chef

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom wagamama Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Executive Chef to join our restaurant leadership team at Wagamama. As a key member of our kitchen team, you will be responsible for leading by example and driving performance through positive behavior and actions in a fast-paced and complex environment.Key ResponsibilitiesLead a...

  • Senior Executive Chef

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom wagamama Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Executive Chef to join our restaurant leadership team at Wagamama. As a key member of our kitchen team, you will be responsible for leading by example and driving performance through positive behavior and actions in a fast-paced and complex environment.Key ResponsibilitiesLead a...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom SecureCloud+ Full time

    Job DescriptionJob Title: Service Desk ManagerJob Summary:We are seeking a highly experienced and skilled Service Desk Manager to lead our service desk team and drive customer service excellence. The successful candidate will have a proven track record of transforming service desk operations, implementing best practices, and driving customer satisfaction.Key...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom SecureCloud+ Full time

    Job DescriptionJob Title: Service Desk ManagerJob Summary:We are seeking a highly experienced and skilled Service Desk Manager to lead our service desk team and drive customer service excellence. The successful candidate will have a proven track record of transforming service desk operations, implementing best practices, and driving customer satisfaction.Key...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job DescriptionAbout the RoleWe are seeking a highly experienced Senior IT Engineering Manager to lead and manage our IT engineering capabilities across Technical Services. As a key member of our team, you will be responsible for developing and delivering our technology services to our internal customer base.Key ResponsibilitiesTechnical LeadershipLead and...

  • Senior Executive Chef

    3 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom wagamama Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Executive Chef to join our restaurant leadership team at Wagamama. As a key member of our kitchen team, you will be responsible for leading by example and driving performance through positive behavior and actions in a fast-paced and complex environment.Key ResponsibilitiesLead a...