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Call Centre Advisor

5 months ago

Southampton, United Kingdom Raven Marketing Full time

**About us**

Raven Marketing is a small business in Southampton. We are collaborative, inclusive and fast-paced.

Our work environment includes:

- International workforce
- Company perks
- On-the-job training
- Regular social events

This position is an entry level position and no previous experience is required. This is a great oppurtunity for imdividuals who are looking to kickstart their career.

We are looking for a Call Center Advisor to join our team in Southampton.

**Responsibilities**:

- Provide excellent customer service to customers over the phone.
- Handle customer inquiries and complaints in a professional manner.
- Provide accurate information to customers about products and services.
- Maintain a high level of customer satisfaction.
- Identify customer needs and suggest appropriate products and services.
- Resolve customer issues in a timely manner.
- Follow up with customers to ensure their satisfaction.

To be truly successful within this role, you will need:

- Individual and strong team playing abilities
- Strong communication skills
- A vibrant flair and persuasive personality

**Salary**: £24,963.00-£25,546.00 per year

**Benefits**:

- Casual dress
- Company events
- Free parking
- Private dental insurance
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Southampton: reliably commute or plan to relocate before starting work (required)

Work Location: In person