Inbound Call Centre Agent
6 months ago
**About us**
Switch Advisor Ltd is a small business in Southampton. We are professional, autonomous and supportive.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Regular social events
- On-the-job training
**Job Summary**
**Duties include but are not limited to**:
- Identify the best method/measure of communication
- Build relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/solutions tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Skills**
- Proven customer support experience (preferred)
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
**Salary**: £22,680.00-£23,061.00 per year
**Benefits**:
- Company events
- Free or subsidised travel
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Southampton: reliably commute or plan to relocate before starting work (required)
Work Location: In person
-
Call Centre Agents
18 hours ago
Southampton, United Kingdom CV-Library Full timeCALL CENTRE ROLES - INBOUND/OUTBOUND. Trainee or Experienced people welcome, full training is provided. SPEAKING TO NEW AND EXISTING CUSTOMERS. NO selling involved, just marketing products, creating a interest. NO SELLING INVOLVED! WEEKLY PAY, WORK ONE WEEK IN HAND. Interview will be held all through May/June, APPLY today for a call over the next few...
-
Call Centre Agent
5 months ago
Southampton, United Kingdom Communications and Solutions Partners Group Full timeAre you a persuasive communicator with a knack for sales? We're seeking enthusiastic individuals to join our team as Call Centre Agents and contribute to our sales success through exceptional customer service. **Duties**: - Provide accurate information about products or services to customers - Handle customer complaints or issues and provide appropriate...
-
Call Centre Agent
6 months ago
Southampton, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride ourselves on...
-
Inbound Call Centre Agent
5 months ago
Southampton, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Southampton. We are professional, autonomous and supportive. Our work environment includes: - Modern office setting - Growth opportunities - Regular social events - On-the-job training **Job Summary** **Duties include but are not limited to**: - Manage large amounts of incoming calls - Identify the...
-
Call Centre Agent
5 months ago
Southampton, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...
-
Call Centre Operator
5 months ago
Southampton, United Kingdom Vanguard Ventures Full timeAs a Call Centre Operator, you will be the first point of contact for our customers, providing them with prompt and professional assistance. You will handle a high volume of incoming calls, addressing inquiries, resolving issues, and providing exceptional service. With your strong communication skills and ability to work effectively under pressure, you will...
-
Call Centre Sales Agent
6 months ago
Southampton, United Kingdom Talent Catch UK Full time**About Us**: Join our dynamic team! We are a customer-centric company committed to providing outstanding service. As we expand, we are looking for enthusiastic individuals to join our customer service department. **Responsibilities**: - **Customer Interaction**: Handle inbound and outbound customer calls with professionalism and courtesy. Address...
-
Call Centre Operator
6 months ago
Southampton, United Kingdom Vanguard Ventures Full time**Join Our Team as a Call Centre Operator: Delivering Exceptional Customer Experiences!** Are you a dynamic and customer-focused individual who loves engaging with people? As a Call Centre Operator at Vanguard Ventures, you'll be the friendly voice and first point of contact for our valued customers. Your exceptional communication skills and ability to...
-
Inbound Customer Service Advisor
6 months ago
Southampton, United Kingdom Pace Recruitment Services Ltd Full timeInbound Customer Service Advisor £10.52 per hour Southampton, Hampshire Pace Recruitment Services are excited to be working in partnership with a well-respected company who provide response handling, customer contact and order fulfilment services. This company is based close to the city centre of Southampton. This position will be for 1 to 2 weeks of...
-
Call Centre Operator
5 months ago
Southampton, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...
-
Call Centre Operator
5 months ago
Southampton, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...
-
Call Centre Advisor
6 months ago
Southampton, United Kingdom VP GROUP LTD Full timeAre you a natural communicator with a passion for helping others? Do you thrive in a fast-paced environment and enjoy problem-solving? We're seeking motivated individuals to join our growing team as Call Centre Advisors! **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide accurate...
-
Call Centre Sales Advisor
6 months ago
Southampton, United Kingdom Habadaa Full timeResponsibilities: - Conduct outbound calls to potential customers to promote products or services - Follow scripts and guidelines provided to ensure consistent messaging - Provide information and answer questions about products or services - Identify and escalate customer issues or complaints to appropriate channels - Maintain accurate and detailed records...
-
Customer Support Agent
5 months ago
Southampton, United Kingdom Talentsure Recruitment Full time**Customer Support Agent** **Salary: £21,255 - £24,000 per annum + Bonus** **Hours: 37 ½ hours per week, Monday - Friday 9.00am - 5.00pm (occasional Saturdays 9.00am - 2.00pm)** **Location: Central Southampton** **Contract: Full Time, Permanent** Our client, an award-winning fintech business is looking for a Customer Support Agent to join their team...
-
Call Center Representative
6 months ago
Southampton, United Kingdom Vibes And Verbs Full time**About Vibes & Verbs**: Welcome to Vibes & Verbs, where words come alive and stories take flight. We are a dynamic copywriting company passionate about crafting compelling content that resonates with audiences and drives results for businesses worldwide. Vibes & Verbs is looking for a dedicated and customer-focused Call Center Representative to join our...
-
Contact Centre Agent
5 months ago
Southampton, United Kingdom EasyHiring for Teleperformance Full timeWe are looking for a team of experienced **Full-Time** Inbound Customer Service Specialists to join our family for one of our government campaigns. Our vacancies are office based in **Gateshead.** If you enjoy supporting customers and have a desire to serve a real purpose as the country faces difficulty in the cost of living crisis, this WILL be the role for...
-
Call Centre Operator
5 months ago
Southampton, United Kingdom Relay Group Limited Full timeAs a Call Center Operator, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing outstanding customer service **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services to customers - Upsell...
-
Call Centre Operator
5 months ago
Southampton, United Kingdom Relay Group Limited Full timeAs a Call Center Operator, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing outstanding customer service **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services, upselling when appropriate -...
-
Call Centre Representative
5 months ago
Southampton, United Kingdom THE CONNECTED EVENT GROUP LTD Full timeAs a Call Center Representative, you will be the first point of contact for our customers, providing outstanding assistance and resolving inquiries promptly. You'll utilize your excellent communication skills to ensure a positive customer experience and contribute to the success of our team. **Responsibilities**: - Answer incoming calls and respond to...
-
Call Centre Representative
6 months ago
Southampton, United Kingdom VP GROUP LTD Full timeWe are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services. **Duties**: - Answer incoming customer calls and...