See more Collapse

Referral Booking Team Clerk

2 months ago

King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

Our dedicated team are seeking to recruit an organised and methodical individual to join our busy Referral Booking Team.

Much of the work is computerised and therefore good IT skills are essential along with the ability to use Microsoft Office.

Main duties of the job

Operating the Trust’s partial booking process involving administration of outpatient waiting lists and scheduling of both new and follow up outpatient appointments.
Ensuring optimum use of respective outpatient clinics and compliance with relevant policy and procedure.
Operate the national e-Referral system, ensuring capacity is utilised effectively and efficiently.
Register and process outpatient referral letters through the various means of receipt into the hospital.
Ensure that laid down procedure is followed in compliance with Caldicott recommendations; Health Records Management and Patient Administration Policy and procedural guidance.

There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Please see attached Job Description and Person Specification for further information about this role.

We have other current jobs related to this field that you can find below

  • Referral Booking Team Clerk

    2 months ago

    King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

    Our dedicated team are seeking to recruit an organised and methodical individual to join our busy Referral Booking Team. Much of the work is computerised and therefore good IT skills are essential along with the ability to use Microsoft Office. Main duties of the job - Operating the Trust’s partial booking process involving administration of outpatient...

  • Counter Clerk

    4 weeks ago

    King's Lynn, United Kingdom WHSmith Full time

    **Counter Clerk - WHSmith - Kings Lynn** Contract Type: Permanent Working hours: 16 As a Counter Clerk in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud...

  • Dispensing Clerk

    3 months ago

    King's Lynn, United Kingdom Vida Healthcare, Carole Brown Health Centre Full time

    About the Role Vida Healthcare is currently looking for a reliable and hard working dispensing clerk to provide additional support to the dispensary and prescribing team, on a full or part time basis, working across all our Vida sites. You will be responsible for providing a high quality service to all of our patients, carry out the issue of repeat...

  • Scanning and Attaching Clerk

    2 months ago

    King's Lynn, United Kingdom PrimaryCareCareers Full time

    **About the Role**: Vida Healthcare has an opportunity for a scanning and attaching clerk to join our busy practice support team, on a part-time basis for 26 hours per week on Monday (5 Hours), Wednesday (8 hours), Thursday (5 hours) & Friday (8 hours). The Scanning Clerk is responsible for scanning all approved/received letters and correspondence regarding...

  • Scanning and Attaching Clerk

    2 months ago

    King's Lynn, United Kingdom Primary Care Careers Full time

    **About the Role**: Vida Healthcare has an opportunity for a scanning and attaching clerk to join our busy practice support team, on a part-time basis for 24 hours per week. - The scanning clerk is responsible for scanning all approved/received letters and correspondence regarding any patient into the Electronic Patient Record - SystmOne. - Individuals will...

  • Ward Clerk

    2 months ago

    King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

    Elm Ward is a 33 bedded surgical ward that specialises in caring for patients with various surgical conditions. The post holder will be part of the multi-disciplinary team on Elm ward and they will be the first point of contact for visitors, patients and other staff of all disciplines and will provide a comprehensive range of clerical functions to support...

  • Scanning Clerk

    2 months ago

    King's Lynn, United Kingdom Primary Care Careers Full time

    **About the Role**: Vida Healthcare has a n opportunity for a scanning clerk to join our busy support team, on a part time basis for 24 hours per week, who is responsible for scanning all approved/received letters and correspondence regarding any patient into the electronic patient record - SystmOne. You will perform a variety of moderately complex tasks...

  • Receptionist / Office Clerk

    3 months ago

    King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Office Clerk / Receptionist Part time 30 hours per week Monday to Friday (times to be agreed) **Duties will include, but not be limited to**: - Data entry, typing, scanning, uploading to clinical systems and other general administrative office duties. - Sorting and distribution of incoming and outgoing mail. - Call handling, face to face liaison with...

  • Admissions Clerk

    2 months ago

    King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

    An exciting opportunity has arisen within our dedicated and well-established Admissions Unit. We are looking to recruit a responsible, and diligent Admissions Clerk to accurately carry out an extensive range administrative duties in support of the management of inpatient electives and outpatient treatment areas. Finely tuned administrative skills are...

  • Documentation Clerk

    2 months ago

    King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

    Our dedicated team are seeking to recruit an organised and methodical individual to join our busy Documentation Team. Much of the work is computerised and therefore good IT skills are essential along with the ability to use Microsoft Office. Main duties of the job Operate the national e-Referral system. Register and process outpatient referral letters...

  • Children’s Book Stock Controller

    4 weeks ago

    King's Lynn, United Kingdom BookLife Publishing Full time

    The BookLife Education Team is looking for a experienced, organised individual to help select and manage our stock of children’s books for our school resources catalogue. You will need to be incredibly organised, have an eye for accuracy and details and be happy to work in a busy, team environment where motivated, innovative minds are the norm. **Job...

  • Health Records Library Clerk

    1 month ago

    King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHSFT Full time

    Job summary Health library clerks ensure, where feasible and appropriate, the availability of patient health records when required for attendance, audit report etc. Ensure that laid down procedures are followed in compliance with Information Governance (IG) requirements and Health Records Management Policy and Procedural Guidance. Maintain structure...

  • Ward Clerk

    2 months ago

    King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

    You will be part of a multi-disciplinary ward team working on the short stay medical unit. They will be the first point of contact for visitors, patients and other staff of all disciplines and will provide a comprehensive range of clerical functions to support the ward team in delivering a high quality service to patients. You will act as liaison between...

  • Ward Clerk

    2 months ago

    King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

    You will be part of a multi-disciplinary ward team working on the short stay medical unit. They will be the first point of contact for visitors, patients and other staff of all disciplines and will provide a comprehensive range of clerical functions to support the ward team in delivering a high quality service to patients. You will act as liaison between...

  • Team Administrator

    3 months ago

    King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are seeking someone to be able to evidence a flexible response to service needs, and the ability to think creatively with others. Experience of working to deadlines with support, as well as the ability to work on your own initiative is imperative. A working knowledge of Microsoft packages are essential for this role. Knowledge of the Trust system...

  • Service Administrator

    2 months ago

    King's Lynn, United Kingdom West Norfolk Health Full time

    **Main Job Purpose**: Administration of two of our services The Referral Support Service (RSS) and 24hr ECGs RSS: Our RSS service processes referrals between providers across the local area within the NHS e-Referral system. The post holder will process and manage referral data from practices and opticians and troubleshoot queries. They will need to develop...

  • Receptionist / Office Clerk

    2 months ago

    King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Full Time 37.5 hours per week Monday to Friday 09:00hrs to 17:00hrs **Duties will include, but not be limited to**: Call handling, face to face liaison with service users, carers and colleagues alike, data entry, typing, scanning, uploading to clinical systems and other general administrative office duties. Booking appointments / meeting rooms. Ordering...

  • Team Administrator

    3 months ago

    King's Lynn, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Ward Clerk

    2 months ago

    King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

    The post holder will be part of a multi-disciplinary ward team working on Leverington Ward. They will be the first point of contact for visitors, patients and other staff of all disciplines and will provide a comprehensive range of clerical functions to support the departmental team in delivering a high quality service to patients. The post holder will act...

  • Working at the elections

    3 months ago

    King's Lynn, United Kingdom West-Norfolk Full time

    Working at the ElectionsIf you are 18 and over and interested in working at an election, then we are always looking for people to help.Most scheduled elections take place on the first Thursday in May, however Parliamentary General Elections can be called at any time of the year. During an election, we have various jobs that you would help us with:Presiding...