Scanning Clerk

**About the Role**:
Vida Healthcare has a n opportunity for a scanning clerk to join our busy support team, on a part time basis for 24 hours per week, who is responsible for scanning all approved/received letters and correspondence regarding any patient into the electronic patient record - SystmOne.

You will perform a variety of moderately complex tasks that are highly confidential and defined by established policy and procedure.

The main duties include:

- Preparing received documents and images to be scanned and attached to the electronic patient record.
- Determining the document type/scanning protocol to use.
- Scanning documents and then attaching to EPR - either filing or workflowing as required.
- Managing these multiple complex tasks while maintaining quality requirements and time frames.
- Maintaining knowledge of all scanning requirements in order to scan documents correctly.
- Communicating with supervisor and managers in regards to any issues or concerns identified
- Performing tasks accurately and in a timely manner.
- Maintaining high level of confidentiality with patient information.
- Contributing ideas/solutions for process quality improvement.
- Performing other duties and assist in department projects as assigned.
- Ensuring that paper documents once scanned are stored for the agreed timescales and in the agreed manner
- Ensuring appropriate destruction at the expiry of stored time period.
- Documents not relating to registered patients must be returned to where they were received from with a note explaining this.

Our patients demand the highest standards of care and if you are conscientious with a strong team-working ethic, then one of these could be the ideal role for you.

You must be able to work collaboratively with the general practice team to meet the needs of patients. High quality service delivery, complete confidentiality and patient satisfaction are an absolute priority.

You will require the following skills and experience:
Essential:

- Educated to GCSE level, with English being one of those GCSE passed, or two years (or equivalent) experience in the workplace.
- Previous computer training and experience
- Ability to work effectively with others.
- Excellent organisational, time management, communication skills, and attention to detail.
- Ability to work with highly confidential information.

Desirable:

- Previous medical terminology training.
- Previous experience using SystmOne.
- Previous experience of working within the NHS

**About Us**: Vida Healthcare is one of Norfolk’s largest and most successful General Practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference.

**Disclosure and Barring Service Check