Health Records Library Clerk

1 month ago


King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHSFT Full time

Job summary

Health library clerks ensure, where feasible and appropriate, the availability of patient health records when required for attendance, audit report etc.

Ensure that laid down procedures are followed in compliance with Information Governance (IG) requirements and Health Records Management Policy and Procedural Guidance.

Maintain structure and security of documents held within each case file.

Provide appropriate support to the Records Library team to maintain the records retained within the department and via the "Case Note Tracking Module" identify the whereabouts of those held outside of the department.

Main duties of the job

As a health records library clerk, you will:

Obtain health records from the Health Records Library with regards to forthcoming clinics for scheduled patient attendances within a set time frame. Within this role you may be required to do the following: - To transport health records following the set-out guidance from the records library in preparation for the outpatient clinic consultations (within the prescribed timescale). Where appropriate report to senior management the identification of health records found in inappropriate places and/or with unauthorised staff of the Trust.

To carry suitably sized bundles of health records to and from locations within and outside the Records Library and where necessary utilise the transfer trolleys available (in compliance with Manual Handling and Health and Safety guidance and advice).

About us

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Job description

Job responsibilities

For further information regarding this opportunity, please see the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

Good standard of numeracy and literacy

Desirable

GCSE English and Maths Grade C and above

Experience

Essential

Experience of working with filing procedures

Desirable

Experience of Windows based software and bespoke computer systems Experience of working in a multi-disciplinary team.

Skills

Essential

Ability to prioritise and work autonomously within the boundaries of the role and where necessary and appropriate work under own initiative. The ability to sustain accuracy of work and achieve a consistently high standard Must have basic knowledge of the principles of confidentiality.

Desirable

Have a basic knowledge of matters concerning the governance of information (IG).

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