Administration Officer

5 months ago

Wokingham, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

Full & part time posts available) - hours to be discussed at interview.

An exciting opportunity has arisen to join the expanding, innovative administration team for the MSK CSS / IPASS / BLIS Services, in the role of an Administration Officer. The post is on a permanent band 3 contract, based at our Finchampstead clinic, just outside of Wokingham. We are currently offering flexible home and office working. We are looking for someone who is approachable, with a warm personality, and great people skills to join our team.

The MSK CSS / IPASS / BLIS Administration Team, prides itself on the continuous support we provide to our clinical staff. Good and effective teamwork throughout is a vital part of what encompasses our community services.

The team of administration officers are led and supported by an Administration Manager and Administration Lead Officers. The team consists of Service Managers, Advanced Physiotherapy Practitioners, service leads, clinical / counselling psychologists and other healthcare professionals, including medical consultants.
- To use electronic patient booking systems, including E-Referrals and RIO to help facilitate an efficient referral and booking process
- To be an accessible and central point of contact for service users, including patients and GP’s
- Take responsibility for assigning caseloads / task management
- Demonstrate clear and concise methods of communication as you will be dealing with a variety of referral and patient related queries

**The “must haves” for you to be considered for this role**:

- Ability to work well within a team
- Excellent communication skills
- Multitask and provide admin support across different areas within our 3 services
- Show flexibility, compassion and understanding to develop our services and better the patient experience.

For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow. Some of the benefits of joining our team:

- Salary ranging from£24,008 - £25,553 per annum (Pro-rata & dependent on relevant NHS experience incl of HCAS).
- Flexible working opportunities and a strong emphasis on your work, life balance
- Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
- Excellent learning and development opportunities
- Salary sacrifice scheme for a new car
- Generous maternity, paternity and adoption leave for eligible staff
- Advanced IT enablement and support
- Confidential telephone care service providing independent support and advice for staff.
- And so much more

Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.

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