Centralised Booking Service Officer

7 months ago


Newport, United Kingdom Isle of Wight NHS Trust Full time

We are recruiting fora Centralised Booking Service Officerwho wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients and staff receive quality and compassionate care and work with us to ensure the Trust continues its journey towards “great people, great place”.

To provide a professional, accurate and courteous appointments and reception service within the Centralised Booking Service for our Gynae team.

Undertake a wide variety of roles encompassing patient appointments and receptionist duties in an outpatient setting, within Organisation and Departmental guidelines.

As a member of a designated clinical team, ensure co-ordination of processes to meet deadlines.

To work as a member of a flexible team enabling and supporting patients through the booking of outpatient services according to NHS plan access targets in a knowledgeable and courteous manner.

The Gynae team are a small team of 4 band 3 Officers and 2 band 2 part time support officers providing support services to our gynae outpatients department. Located at the innovation Centre the team sits in a office with our Head and Neck team and located in the building with our other CBS and PAAU teams.

We operate on a hot desking basis and once fully up to speed there will be opportunities to work from home. Reception cover will be expected where you will be based in the main gynae department.

We are passionate about providing excellent CARE, which is why our values areCompassion,Accountable,Respect andEveryone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.

We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.

The Isle of Wight NHS Trust is the only integrated acute, community, mental health and ambulance health care provider in England. We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users. Every day brings a fresh challenge to our staff and being part of our island gives you the opportunity to work as one cohesive team.

Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust’s beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. There is a regional airport at Southampton, with flights to many European destinations as well as UK mainland cities. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.

DETAIL HERE

For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.



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