Booking Officer- Childrens Outpatients

3 months ago


Newport, United Kingdom Isle of Wight NHS Trust Full time

We are recruiting fora Booking Officer
- Children's Outpatients who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards “great people, great place”.

We are looking for an enthusiastic and motivated individual to join our extremely busy department, within the Child and Family Services.

The post holder will ideally have experience in a similar role. Knowledge of patient record systems, E-referrals, RTT targets, or extensive previous administration experience ideally in a healthcare setting.

Interviews to be held week 21st or 22nd December,

You will undertake a wide variety of roles, the booking of patients first and follow up appointments and reception duties.

You should have well
- developed interpersonal skills, be able to converse in a positive manner at all levels. Be dependable and with a flexible working attitude. Possess strong organisational skills, be able to deliver objectives within agreed time frame, and have a flexible approach to the involving needs of the service. A good telephone manner, excellent keyboard skills and experience in Microsoft office packages. Be able to embrace the constant fast pace within the department.

We are passionate about providing excellent CARE, which is why our values areCompassion,Accountable,Respect andEveryone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.

We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.

The Isle of Wight NHS Trust is the only integrated acute, community, mental health and ambulance health care provider in England. We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users. Every day brings a fresh challenge to our staff and being part of our island gives you the opportunity to work as one cohesive team.

Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust’s beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. There is a regional airport at Southampton, with flights to many European destinations as well as UK mainland cities. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.

For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.



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