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Neighbourhood Housing Officer
2 months ago
Job Overview:
We are seeking a highly organized and detail-oriented Housing Officer to join our team. The Housing Officer will be responsible for managing housing operations, ensuring compliance with regulations, and providing excellent customer service to residents. This is a rewarding opportunity to make a positive impact in the community.
**Duties**:
- Manage the day-to-day operations of housing facilities
- Conduct inspections of units to ensure they meet quality standards
- Address resident concerns and resolve issues in a timely manner
- Maintain accurate records of resident information and lease agreements
- Coordinate maintenance requests and ensure timely completion
- Collaborate with property management team to develop and implement policies and procedures
- Assist with budgeting and financial reporting as needed
- Knowledge of housing regulations and compliance requirements
- Experience with Yardi or similar property management software
- Strong administrative and organizational skills
- Excellent written and verbal communication skills
- Ability to handle sensitive information with confidentiality
- Detail-oriented with strong problem-solving abilities
- Efficient data entry skills
- Professional phone etiquette
**Job Type**: Temporary contract
Contract length: 2 months
**Salary**: £20.96 per hour
Expected hours: 37 per week
**Benefits**:
- Company pension
**Experience**:
- Property Management: 1 year (required)
- Customer service: 1 year (required)
- housing officer: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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