Neighbourhood Lead

5 days ago


Camden, Greater London, United Kingdom CRA GROUP LIMITED Full time
Job Description:

About Us:

CRA GROUP LIMITED is a leading provider of housing services, committed to delivering high-quality support to residents in Camden. We are seeking an experienced Neighbourhood Manager to join our team.

Job Summary:

The successful candidate will be responsible for leading a team of up to 10 Neighbourhood Officers and providing support to colleagues across the organisation. This role requires strong leadership and management skills, as well as the ability to work creatively with stakeholders to develop and improve services.

Main Responsibilities:

  • Maintain an overview of current workloads and identify trends and patterns in resident demands
  • Develop skills and knowledge in key areas to meet resident needs
  • Provide a clear point of contact for residents and staff, resolving issues and building trust
  • Work closely with other agencies and teams to deliver a service that meets changing resident needs
  • Act as lead contact for the District Management Committee and prepare reports for meetings

Essential Requirements:

  • Experience of working in a similar role or in a related field
  • Strong leadership and management skills
  • Ability to work creatively with stakeholders
  • Excellent communication and interpersonal skills

Salary: £45,000 - £55,000 per annum

Benefits:

  • Pension scheme
  • Life insurance
  • Annual leave


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