Specialist Support Officer
6 months ago
**Job Title**:Specialist Support Worker
**Contract Type**:Fixed term for up to 12 months
**Salary**:£30,859 per annum
**Working Hours**:37.5 hours per week
**Working Pattern**:Includes weekends, various 8-hour shifts, includes sleep in shifts
**Location**:Camden, London
**The difference you will make as a Specialist Support Worker**
You will work collaboratively as part of a team to deliver an outstanding service and a range of practical and emotional asset-based approaches to support. With a real focus on customer engagement and co production within the service, you will link customers with external services to offer a comprehensive engagement offer tailored to their needs. The role will also include carrying a small caseload of our more complex customers ensuring high quality, asset-based support.
**About you**
We are looking for someone with:
- Recent experience of support work, risk management and managing caseloads and working with vulnerable and diverse customer groups
- Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results
**Why Riverside?**
At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
**Diversity and Inclusion at Riverside**:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
**Role Profile**
- As the Specialist Support Worker you will support the Service Manager with planning within the service, this could include delegating case management, or supporting the service to run effectively
- Actively connect, engage, influence, and develop relationships with a range of local services and stakeholders to enable customers to access the full range of community resources and regularly update colleagues about how to access external services
- Attend networking events, other support services and forums promoting our Psychologically Informed Framework and Trauma Informed ways of working
- Understand local pathways and services to ensure there is a consistent, asset-based support approach for all customers
- Produce reports and other written documentation as required to support service delivery
- Work as part of a multi-disciplinary team, safeguarding all our customers
- Develop, co-ordinate and deliver a ‘group-based activities’ programme for the service
- Share specialist knowledge with colleagues and wider teams to ensure both customers and services are supported in line with latest best practice
- Follow health & safety and safeguarding policies and procedures to ensure the overall safety and security of all customers
- Keep accurate and timely records of specific activities
**Supporting colleagues**
- Support and provide guidance to team members around your specialism - this could include coaching, upskilling or mentoring other colleagues
- Provide specialist advice for colleagues through structured guidance to meet targets in support planning, delivery, safeguarding, risk assessments or other interventions
- Undertake initial and continuous assessment of needs, potential risks and goals and agree levels of support and actions
**Supporting customers**
We employ an asset-based approach including Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to take steps towards independence, you will be key in delivering this approach to customers
You will:
- Lead on co-produced, bespoke customer support and move-on plans, involving all key stakeholders (e.g. family, other support providers)
- Complete regular reviews of support and risk assessments for customers
- Identify and promote opportunities for and support customers to gain appropriate access to relevant external support services
- Ensure the safety of our customers by following local safeguarding procedures, recognising, and acting on any significant risks and escalating appropriately
- Record and update clear, factual, accurate, strengths-based customer information on the appropriate digital platforms
- Be reactive to support needs as they arise and be able to take the lead on working in a
-
Specialist Support Officer
6 months ago
Camden, United Kingdom One Housing Group Full time**Specialist Support Officer** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. We are part of Riverside, a group of complementary businesses with a charitable housing association at its core. We believe in...
-
Specialist Support Officer
6 months ago
Camden, United Kingdom The Riverside Group Full time**Job Title**:Specialist Support Worker **Contract Type**:Permanent **Salary**:£30,859 per annum **Working Hours**:37.5 hours per week **Working Pattern**:Mon-Sun, Rota, Early shifts 8am-4pm, late shifts 1pm-9pm and one weekend every 3 weeks. **Location**:Camden, London **The difference you will make as a Specialist Support Worker** You will work...
-
Support Officer
6 months ago
Camden, United Kingdom One Housing Group Full time**Support Officer** At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life. Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health...
-
Support Officer
5 months ago
Camden, United Kingdom One Housing Group Full time**Support Officer** At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life. Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health...
-
Support Officer
5 months ago
Camden, United Kingdom The Riverside Group Full time**Job Title**:Support Officer **Contract Type**:Fixed term for up to 6 months **Salary**:£27,343 per annum **Working Hours**:37.5 hours per week **Working Pattern**:7 days shift pattern **Location**:Camden, London **The difference you will make as a Support Officer** We believe in providing care and support to our clients that will enable them to make...
-
Recovery Specialist
4 weeks ago
Camden, United Kingdom Hestia Housing Support Full timeAbout the Role:We are seeking a highly skilled and compassionate Recovery Specialist to join our team at Hestia Housing Support. As a Recovery Specialist, you will play a critical role in supporting individuals who are struggling with their mental health. Your primary responsibility will be to provide one-to-one support to help service users develop a safety...
-
Support Officer
5 months ago
Camden, United Kingdom One Housing Group Full time**Support Officer** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. Our Care team is friendly and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a...
-
Business Support Officer
5 months ago
Camden, United Kingdom Omega Recruitment Group Full time**Job Title: Business Support Officer - Camden Council** **Contract type**:Temporary 1-month (1-month rolling contract extensions) **Sector**:Local Government **Location: Camden** **Start Date**: ASAP, immediate starters with a short notice period (_If currently working, please state what is your current notice period on your CV or cover...
-
Technical Support Officer
5 months ago
Camden, United Kingdom Veesupportservices Ltd Full timeOverview: To provide effective and efficient administrative support to the professional and technical officers within Building Control The role will involve dealing with the public and service users and to ensure high standards of quality and customer care and timeliness in carrying out these functions. To make suggestions for improvements in service...
-
Childcare Support Specialist
9 hours ago
Camden, Greater London, United Kingdom EdEx Full timeChildcare Support Specialist OpportunityEdEx is seeking a skilled Childcare Support Specialist to join our team. As a key member of our Early Years department, you will be instrumental in providing top-notch care and education to young children, while promoting their overall development and well-being.Compensation: £105-£110 per day (dependent on...
-
Academic Support Specialist
11 hours ago
Camden, Greater London, United Kingdom JobsinED Full timeExcellent Opportunity for a Psychology Graduate as an School Learning Support Specialist.We are seeking a highly motivated and dedicated individual to join our team as a School Learning Support Specialist in Camden, North London. This is a fantastic opportunity for someone looking to pursue a career in Educational Psychology or Speech and Language...
-
Business Support Officer
6 months ago
Camden, United Kingdom Veesupportservices Ltd Full timeTo undertake, as an expert user, a range of complex business, financial and administrative duties to support teams and ensure a high quality, customer-focused and value-for-money administrative service. To assist with the development, implementation and on-going maintenance of electronic and manual information management systems. To act as a senior user...
-
Emotional Literacy Support Specialist
4 weeks ago
Camden, Greater London, United Kingdom Remedy Education Full timeAbout the Role:We are seeking a dedicated Learning Mentor/Emotional Literacy Support Assistant (ELSA) to join our team at Remedy Education. As an ELSA Intervention Specialist, you will play a key role in supporting the emotional and social well-being of children with SEMH needs in a mainstream primary school based in Camden, London. You will work closely...
-
Appeals and Legal Support Officer
6 months ago
Camden, United Kingdom Allen Recruitment Consulting Full time**Location**: Camden, Greater London, United Kingdom**Type**: Contract - **Job** #25003 Our client, a local administrative body in a busy metropolitan area, is seeking an experienced **Appeals and Legal Suppt Officer **with a strong background in legal suppt, with experience in tribunal and fmal disagreements. As an Appeals and Legal Suppt Officer,...
-
Police Community Support Officer
5 months ago
Camden, United Kingdom Crooton Full time**PCSO (Police Community Support Officer)** **Location**: London **Contract Type**: Permanent, Full Time **Starting salary**: £29,132.55 for London posts, this includes London Allowance. Up to 20% shift allowance will also be added to your salary, however some shift patterns may attract different allowance rates. - We’re excited to be working with the...
-
Business Support Officer
5 months ago
Camden, United Kingdom Omega Recruitment Group Full time**Job Title: Business Support Officer** **Contract type**:Temporary 3-6-months+ (job assignments are often, extended by clients on a longer-term basis). **Location**:King Cross **Start Date**: Immediately / Short Notice - Please indicate your notice period, if currently employed, in your CV. **Hours Per Week**:Full-time position **Start Time**:9:00...
-
Mental Health Support Specialist
11 hours ago
Camden, Greater London, United Kingdom Service Care Solutions Full timeCompany Overview: Service Care Solutions is a renowned provider of substance misuse services, operating nationwide to support individuals affected by addiction. With a strong commitment to making a positive difference in people's lives, they work closely with clinical staff to achieve this goal.Salary: The salary for this position is estimated at around...
-
Office Administrator
5 months ago
Camden, United Kingdom Dove & Hawk Full time**Office Administrator - Camden - £24,000 to £28,000 Dependant on Experience** My client a highly successful multibranch Estate Agency, are currently seeking an experienced Office Administrator to join their office based in West Hampstead. You will be providing front of house support alongside supporting the Lettings and Sales team with their day-to-day...
-
Technical Support Officer
2 months ago
Camden Town, United Kingdom CV-Library Full timeTechnical Support Officer Camden £19 per hour(umbrella) Full Time Contract (3 Months) Novax Recruitment is actively seeking a Technical Support Officer in Camden. This is a contract with a scope for extension working full time hours. The job: To provide a front line team response to incoming calls, dealing efficiently, effectively and courteously...
-
Licensing Officer
5 months ago
Camden, United Kingdom Veesupportservices Ltd Full time**Job Capsule Supplementary Information: Licensing Support Officer (Level Two)** **This supplementary information for Licensing Support Officer (level two) is for guidance and must be used in conjunction with the Job Capsule for Licensing Support Level Two** **Job Family: Customer Service Job Zone: Two Level: Two** **Role Purpose**: - Providing...