Medical Receptionist

7 months ago


Newcastle upon Tyne, United Kingdom White Medical Group Full time

**Job Overview**

We need an organised, flexible and reliable person with good communication skills to join our busy Doctors Surgery in the centre of Ponteland.

This is a full-time role for 37 Hours per week - Monday to Friday - working flexibly between 8am and 6.30pm.

**Job Summary**

1) Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

2) Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

3) To process all relevant prescriptions as authorised by GPs where appropriate in accordance with the principles of good practice.

**Overview of our organisation**

Our practice area stretches from the borders of Newcastle into rural Northumberland so we cover both urban and rural communities. Most patients are based in and around Ponteland but we also have a branch site in Wylam. We dispense from both sites and provide the full range of GP services. Our Ponteland site opened in 2006 and is spacious and well equipped.

We have 4 GP partners along with 2 Salaried GPs, 2 Practice Nurses, 2 Health Care Assistants and 15 Reception & Admin staff. We have an on-site community nursing team (District Nurses, Health Visitors, School Health & Midwives) along with a range of other community services (Podiatry, Physiotherapy, Dietician etc).

Our building also hosts a range of outpatients clinics provided by the local hospitals.

**Reception Duties**

1. Answer the telephone promptly and action incoming calls as appropriate

2. Ensure familiarity with all appointment systems. Book appointments for surgeries and clinics as required.

3. Ensure patients without appointments but needing an urgent consultation are seen in an efficient manner.

4. Ensure Doctor and Nurse clinics run efficiently.

5. Record requests for home visits as per Practice guidelines.

6. Ensure requests for urgent visits are passed immediately to the doctor with relevant details.

7. Ensure messages are recorded and passed on correctly.

8. Collect fees as appropriate.

9. Arrange ambulance transportation as appropriate.

10. Ensure waiting areas and reception are kept tidy.

11. Ensure medical records are extracted for clinical staff as necessary.

12. Ensure the medical records system is maintained accurately including the filing of all correspondence.

13. Prepare consulting rooms prior to, and at the end of, each surgery to maintain tidiness and ensure the full range of equipment is provided.

14. Arrange repeat prescriptions in accordance with guidelines. Draw the doctors attention to irregular requests.

15. Prepare specimens for laboratory courier as appropriate.

16. Bring urgent results to the notice of doctors.

17. Adhere to the agreed procedure with regard to patient requests for results by telephone.

18. Sort out incoming post.

19. Ensure familiarity with computer systems.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Application question(s):

- Are you able to travel to Ponteland each day for work?
- Are you available to work flexibly between the hours of 8am - 6.30pm Monday to Friday?

Work Location: In person

Reference ID: WMG1


  • Medical Receptionist

    7 months ago


    Newcastle upon Tyne, United Kingdom Mallard Medical Practice Full time

    Job responsibilities Mallard Medical Practice Job Description JOB TITLE: Receptionist REPORTS TO: Reception Manager HOURS: 37.5 hours per week Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project...

  • Medical Receptionist

    1 month ago


    Newcastle upon Tyne, United Kingdom Parkway Medical Group Full time

    Job summary Medical Receptionist 30 hours per week over 4 days Work pattern: Monday 9am - 7:30pm Tuesday 9am - 5:30pm Thursday 10am - 4pm Friday 9am - 5:30pm We have a vacancy for a Medical Receptionist to join the existing reception team doing a variety of work in our busy GP practice. This is an essential and demanding role,...

  • Medical Receptionist

    6 months ago


    Newcastle, United Kingdom Wolstanton Medical Centre Full time

    The following are the core responsibilities of a medical receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system b. Process personal, telephone and e-requests for appointments c. Answer incoming...


  • Stratford-upon-Avon, United Kingdom Meon Medical Centre Full time

    **Part Time - 19 hours a week** We are a small but rapidly growing, rural, dispensing GP practice. We have the privilege of working in a modern purpose built premises located in beautiful rural South Warwickshire. Our growing GP practice is just 10 minutes drive south from Stratford upon Avon. **Medical Receptionist/Administrator** We require an...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Parkway Medical Group Full time

    Parkway Medical Group is a leading provider of healthcare services, and we are currently seeking a highly organized and customer-focused Receptionist Healthcare Specialist to join our front office team!

  • Medical Receptionist

    7 months ago


    Newcastle upon Tyne, United Kingdom Primary Health Care Centre Full time

    Administrator/Receptionist job description & person specification Job Title Medical Receptionist/Administrator Line Manager Practice Manager Accountable to Partners Hours per week to be negotiated Job Summary To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Parkway Medical Group Full time

    Job OverviewWe are seeking a highly skilled Medical Receptionist to join our busy GP practice team at Parkway Medical Group. As a key member of the reception team, you will be responsible for providing exceptional patient care, administrative support, and contributing to the overall success of the practice.The ideal candidate will have previous experience in...

  • Medical Receptionist

    28 minutes ago


    Kingston upon Hull, United Kingdom The Avenues Medical Centre Full time

    JOB TITLE: Medical Receptionist **REPORTS TO**:Senior Receptionist **RESPONSIBLE TO**: Practice Manager **JOB PURPOSE** - To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. - To provide general assistance to the practice team and project a positive and friendly...

  • Medical Receptionist

    7 months ago


    Newcastle upon Tyne, United Kingdom White Medical Group Full time

    We are looking for an enthusiastic and motivated Reception/Dispenser to join our team, working at our main site in Ponteland, and into our Branch site at Wylam. White Medical Group has a patient list size of over 8,000 across 2 sites, the main site in the centre of Ponteland and our Branch site in Wylam. We are a high achieving GMS practice, with a...

  • Medical Receptionist

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Staff Partners Business Full time

    Job OverviewWe are seeking a skilled Medical Receptionist to join our team at Staff Partners Business in Stretford. The successful candidate will have a good working knowledge of Emis and previous experience working within a GP surgery.The ideal candidate will be responsible for greeting patients and visitors professionally, providing excellent customer...

  • Receptionist

    7 months ago


    Newcastle upon Tyne, United Kingdom Williams Lea Full time

    **Receptionist** **£21,000** Newcastle (NE1) - Fulltime - 37.5 hours per week Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms. We at Williams Lea require a top corporate receptionist to join our team as a First Impression Assistant in our company based at the...

  • Medical Receptionist

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom NHS Full time

    Medical Receptionist OpportunityAbout the RoleWe are seeking an experienced Medical Receptionist to provide exceptional patient care and administrative support in our busy GP practice.The ideal candidate will have a background working in healthcare, with strong communication and interpersonal skills. They will be confident in handling multiple tasks,...


  • Kingston upon Thames, United Kingdom Fairhill Medical Practice Full time

    The receptionist role represents a great opportunity for those with great administrative skills, who enjoy working within the busy environment of a GP practice. Duties of the role will include (but not limited to): - Greeting and booking in patients. - Making appointments by processing appointment requests using the practice system - Carrying out clerical...

  • Receptionist

    7 months ago


    Newcastle upon Tyne, United Kingdom Archvale Full time

    Job role: Receptionist Job type: Permanent Location: Westerhope Medical Group **Salary**: £11.44 Working hours: 37.5 **About Us** We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system. We appreciate that our whole...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Higherland Surgery Full time

    About the RoleWe are seeking an experienced Practice Receptionist to join our team at Higherland Surgery in Newcastle-under-Lyme. As a Practice Receptionist, you will be the first point of contact for patients and provide administrative support to our GPs and other healthcare professionals.Key Responsibilities:Provide comprehensive reception and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Parkway Medical Group Full time

    About UsParkway Medical Group is a busy suburban GP practice serving a diverse population of 8,342 patients. We pride ourselves on providing high-quality healthcare services, and we are committed to recruiting talented individuals who share our vision.As a Medical Receptionist at Parkway Medical Group, you will work alongside experienced clinicians,...

  • Medical Receptionist

    8 months ago


    Newcastle upon Tyne, United Kingdom Gosforth Memorial Medical Centre Full time

    **Main responsibilities include but not limited to**: Booking and cancelling of all types of appointments processing incoming and outgoing mail scanning and filing of letters Keep accurate records and data entry Follow practice policies and protocols Answering patient queries Assisting and promoting their own and others health, safety and security in line...

  • Medical Receptionist

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Austin Fraser Full time

    Job Title: Medical ReceptionistLocation: Stretford AreaType: Permanent, Full-time OpportunityA medical receptionist is required to join a busy GP practice in the Stretford area. The successful candidate will have excellent communication skills, as well as experience working within a similar environment.Responsibilities:Greet patients and visitors in a...

  • Medical Receptionist

    1 month ago


    Newcastle-under-Lyme, United Kingdom Higherland Surgery Full time

    Job summary We are looking for a part time receptionist to join our friendly and supportive team.Experience of working in a GP Practice is preferred.Main duties of the job To be responsible for undertaking a wide range of secretarial andadministrative duties and the provision of administrative support to themultidisciplinary team.Duties can include, but are...


  • Kingston upon Thames, United Kingdom Kingston General Practice Chambers Ltd Full time

    Job title: Medical Receptionist/Administrator Location: Canbury Medical Centre **Salary**: £11.50 per hour Working hours: Minimum 20 hours per week **Job Summary** The Kingston GP Federation (Kingston GP Chambers) is seeking to recruit a Part-Time Receptionist on behalf of the CCOB PCN. This position will be working across two practices; Canbury...