Medical Receptionist/administrator

6 months ago


Kingston upon Thames, United Kingdom Kingston General Practice Chambers Ltd Full time

Job title: Medical Receptionist/Administrator

Location: Canbury Medical Centre

**Salary**: £11.50 per hour

Working hours: Minimum 20 hours per week

**Job Summary**

The Kingston GP Federation (Kingston GP Chambers) is seeking to recruit a Part-Time Receptionist on behalf of the CCOB PCN. This position will be working across two practices; Canbury Medical Centre and Berrylands Surgery. Canbury is based in Kingston, whilst Berrylands is based in Surbiton Health Centre. Both surgeries deliver excellent patient care and have received positive patient feedback.

The position will be for working for a minimum of 20 hours per week.

The role will involve:
Receiving, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Providing general assistance to the practice team and project a positive and friendly image to patients and other visitors (in person or via telephone).

**Responsibilities**:

- Provide efficient and effective reception service to patients and visitors;
- Deal with general enquiries (procedures, assisting patients with the website and other);
- Book appointments via Website or EMIS;
- Register new patients;
- Direct, receive and make telephone calls as required;
- Process of documents and letters sent via post;
- Filing either electronically or paper notes;
- Undertake any other additional duties appropriate to the post as requested by the Partners and Practice Management Team.

**Person Specification/Experience**
- GP receptionist and EMIS experience ideal.
- Good IT skills including MS Word, Excel etc.
- Accuracy when typing.
- Good communication and effective social skills and dealing with customers/public.
- Good time-keeping, team player and respectful at all times.
- **A great Receptionist is always smiling, polite, friendly, helpful, knowledgeable and caring.**_

**Job Types**: Part-time, Permanent

**Salary**: From £11.50 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift

Ability to commute/relocate:

- Kingston upon Thames, Greater London: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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