Medical Receptionist
20 hours ago
We are seeking an experienced Medical Receptionist to provide exceptional patient care and administrative support in our busy GP practice.
The ideal candidate will have a background working in healthcare, with strong communication and interpersonal skills. They will be confident in handling multiple tasks, prioritizing deadlines, and maintaining accurate records.
Key Responsibilities- Greet patients and visitors to the practice, providing a warm and welcoming environment
- Answer incoming telephone calls and redirect them accordingly, ensuring timely responses to patient queries
- Deal with patient inquiries, including calling hospitals for letters and lab reports, promoting efficient communication
- Maintain clinical rooms, reception, and waiting areas in a clean and organized state, upholding high standards of hygiene and safety
- Restock information leaflets and other relevant materials, ensuring patients have access to necessary resources
- Check emails on a daily basis, staying informed and up-to-date on practice news and updates
- GCSE grade A-C in English and Maths, demonstrating solid academic foundations
- NVQ level 2 in Health and Social Care, showcasing expertise in healthcare principles
- Experience working in a healthcare setting, preferably in a GP practice, highlighting familiarity with medical terminology and procedures
- Strong customer service skills, enabling effective communication with patients and colleagues
£25,000 - £30,000 per annum (dependent on experience), reflecting market rates for Medical Receptionists in the region
About Our PracticeWe are a large, forward-thinking healthcare provider serving 15,000 patients in the North Trafford area. We pride ourselves on delivering high-quality care and outcomes, with a strong focus on training and personal development.
Working EnvironmentWe utilize EMIS Web and DOCMAN as our clinical systems, along with Ask My GP to provide a digital platform for our patients. This allows us to streamline processes, improve patient engagement, and enhance overall care.
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