Medical Receptionist
7 months ago
We are looking for an enthusiastic and motivated Reception/Dispenser to join our team, working at our main site in Ponteland, and into our Branch site at Wylam.
White Medical Group has a patient list size of over 8,000 across 2 sites, the main site in the centre of Ponteland and our Branch site in Wylam.
We are a high achieving GMS practice, with a friendly, supportive and experienced team of staff.
**Main duties of the job**
Receive, assist and direct patients in accessing the appropriate service or healthcare in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
To process/dispense all relevant prescriptions as authorised by GPs and prescribing nurses where appropriate in accordance with the principles of good practice.
**FULL JOB DESCRIPTION AND PERSON SPECIFICATION - please read**
Reception Duties
1. Answer the telephone promptly and action incoming calls as appropriate
2. Ensure familiarity with all appointment systems. Book appointments for surgeries and clinics as required.
3. Ensure patients without appointments but needing an urgent consultation are seen in an efficient manner.
4. Ensure Doctor and Nurse clinics run efficiently.
5. Record requests for home visits as per Practice guidelines.
6. Ensure requests for urgent visits are passed immediately to the doctor with relevant details.
7. Ensure messages are recorded and passed on correctly.
8. Collect fees as appropriate.
9. Arrange ambulance transportation as appropriate.
10. Ensure waiting areas and reception are kept tidy.
11. Ensure medical records are extracted for clinical staff as necessary.
12. Ensure the medical records system is maintained accurately including the filing of all correspondence.
13. Prepare consulting rooms prior to, and at the end of, each surgery to maintain tidiness and ensure the full range of equipment is provided.
14. Arrange repeat prescriptions in accordance with guidelines. Draw the doctors attention to irregular requests.
15. Prepare specimens for laboratory courier as appropriate.
16. Bring urgent results to the notice of doctors.
17. Adhere to the agreed procedure with regard to patient requests for results by telephone.
18. Sort out incoming post.
19. Ensure familiarity with computer systems.
Dispensing Duties
1. To dispense medicines according to Practice guidelines.
2. To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose, or labelling instructions, to check with the authorising doctor or duty doctor.
3. To collect all due prescription charges and ensure that the patient declaration is duly filled in and signed by the patient.
4. To ensure that all monies received or handled on behalf of the practice are appropriately stored and banked and a record kept of all financial transactions.
5. To endorse all prescription forms as appropriate, collate and forward the forms in a secure manner for processing and reimbursement. The forms should be bundled in accordance with current guidelines and include any necessary accompanying paperwork as required.
6. To promptly forward all invoices and dispensary related correspondence to the practice manager or dispensary manager according to practice policy.
7. To notify the authorising doctor of any feedback so that any appropriate remedial action may be taken.
8. To operate efficient stock control appropriate to the needs of the practice with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.
9. To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.
10. To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and kept in good working order.
11. To take prompt action in response to any drug alert bulletins that may be received from time to time.
12. To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record / logbook.
13. To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.
Please note that there is a requirement for all non-qualified dispensing staff to undertake an NVQ level 2 in Dispensing Services in order to be able to dispense medication without supervision. This will normally be undertaken within the first 2 years of employment and can be completed online.
Other Duties
1. To work flexible hours as required in order to ensure a reception / dispensing service is provided during the opening hours of the surgery
2. Open premises at the start of the day, secure premises at the end of the day.
3.
-
Medical Receptionist
6 months ago
Newcastle upon Tyne, United Kingdom Mallard Medical Practice Full timeJob responsibilities Mallard Medical Practice Job Description JOB TITLE: Receptionist REPORTS TO: Reception Manager HOURS: 37.5 hours per week Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project...
-
Medical Receptionist
4 weeks ago
Newcastle upon Tyne, United Kingdom Parkway Medical Group Full timeJob summary Medical Receptionist 30 hours per week over 4 days Work pattern: Monday 9am - 7:30pm Tuesday 9am - 5:30pm Thursday 10am - 4pm Friday 9am - 5:30pm We have a vacancy for a Medical Receptionist to join the existing reception team doing a variety of work in our busy GP practice. This is an essential and demanding role,...
-
Medical Receptionist
6 months ago
Newcastle, United Kingdom Wolstanton Medical Centre Full timeThe following are the core responsibilities of a medical receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system b. Process personal, telephone and e-requests for appointments c. Answer incoming...
-
Medical Receptionist/ Administrator
6 months ago
Stratford-upon-Avon, United Kingdom Meon Medical Centre Full time**Part Time - 19 hours a week** We are a small but rapidly growing, rural, dispensing GP practice. We have the privilege of working in a modern purpose built premises located in beautiful rural South Warwickshire. Our growing GP practice is just 10 minutes drive south from Stratford upon Avon. **Medical Receptionist/Administrator** We require an...
-
Receptionist Healthcare Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Parkway Medical Group Full timeParkway Medical Group is a leading provider of healthcare services, and we are currently seeking a highly organized and customer-focused Receptionist Healthcare Specialist to join our front office team!
-
Medical Receptionist
6 months ago
Newcastle upon Tyne, United Kingdom St. Anthony's Health Centre Full time**ob summary** An exciting opportunity has arisen to join the reception team at St Anthony's Health Centre. Applications are welcome from experienced receptionists who have already undergone training in care navigation. Applicants without directly relevant experience would need to be able to demonstrate exceptional communication skills and have the ability...
-
Medical Receptionist
6 months ago
Newcastle upon Tyne, United Kingdom Primary Health Care Centre Full timeAdministrator/Receptionist job description & person specification Job Title Medical Receptionist/Administrator Line Manager Practice Manager Accountable to Partners Hours per week to be negotiated Job Summary To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the...
-
Medical Receptionist
6 months ago
Newcastle upon Tyne, United Kingdom White Medical Group Full time**Job Overview** We need an organised, flexible and reliable person with good communication skills to join our busy Doctors Surgery in the centre of Ponteland. This is a full-time role for 37 Hours per week - Monday to Friday - working flexibly between 8am and 6.30pm. **Job Summary** 1) Receive, assist and direct patients in accessing the appropriate...
-
Medical Office Coordinator
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Parkway Medical Group Full timeJob OverviewWe are seeking a highly skilled Medical Receptionist to join our busy GP practice team at Parkway Medical Group. As a key member of the reception team, you will be responsible for providing exceptional patient care, administrative support, and contributing to the overall success of the practice.The ideal candidate will have previous experience in...
-
Medical Receptionist
4 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Staff Partners Business Full timeJob OverviewWe are seeking a skilled Medical Receptionist to join our team at Staff Partners Business in Stretford. The successful candidate will have a good working knowledge of Emis and previous experience working within a GP surgery.The ideal candidate will be responsible for greeting patients and visitors professionally, providing excellent customer...
-
Medical Receptionist
5 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom NHS Full timeMedical Receptionist OpportunityAbout the RoleWe are seeking an experienced Medical Receptionist to provide exceptional patient care and administrative support in our busy GP practice.The ideal candidate will have a background working in healthcare, with strong communication and interpersonal skills. They will be confident in handling multiple tasks,...
-
Receptionist/administrator
6 months ago
Kingston upon Thames, United Kingdom Fairhill Medical Practice Full timeThe receptionist role represents a great opportunity for those with great administrative skills, who enjoy working within the busy environment of a GP practice. Duties of the role will include (but not limited to): - Greeting and booking in patients. - Making appointments by processing appointment requests using the practice system - Carrying out clerical...
-
Receptionist
6 months ago
Newcastle upon Tyne, United Kingdom Archvale Full timeJob role: Receptionist Job type: Permanent Location: Westerhope Medical Group **Salary**: £11.44 Working hours: 37.5 **About Us** We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system. We appreciate that our whole...
-
Reception and Administration Professional
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Parkway Medical Group Full timeAbout UsParkway Medical Group is a busy suburban GP practice serving a diverse population of 8,342 patients. We pride ourselves on providing high-quality healthcare services, and we are committed to recruiting talented individuals who share our vision.As a Medical Receptionist at Parkway Medical Group, you will work alongside experienced clinicians,...
-
Medical Receptionist
8 months ago
Newcastle upon Tyne, United Kingdom Gosforth Memorial Medical Centre Full time**Main responsibilities include but not limited to**: Booking and cancelling of all types of appointments processing incoming and outgoing mail scanning and filing of letters Keep accurate records and data entry Follow practice policies and protocols Answering patient queries Assisting and promoting their own and others health, safety and security in line...
-
Medical Receptionist
4 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Austin Fraser Full timeJob Title: Medical ReceptionistLocation: Stretford AreaType: Permanent, Full-time OpportunityA medical receptionist is required to join a busy GP practice in the Stretford area. The successful candidate will have excellent communication skills, as well as experience working within a similar environment.Responsibilities:Greet patients and visitors in a...
-
Medical Receptionist
3 weeks ago
Newcastle-under-Lyme, United Kingdom Higherland Surgery Full timeJob summary We are looking for a part time receptionist to join our friendly and supportive team.Experience of working in a GP Practice is preferred.Main duties of the job To be responsible for undertaking a wide range of secretarial andadministrative duties and the provision of administrative support to themultidisciplinary team.Duties can include, but are...
-
Medical Receptionist/administrator
6 months ago
Kingston upon Thames, United Kingdom Kingston General Practice Chambers Ltd Full timeJob title: Medical Receptionist/Administrator Location: Canbury Medical Centre **Salary**: £11.50 per hour Working hours: Minimum 20 hours per week **Job Summary** The Kingston GP Federation (Kingston GP Chambers) is seeking to recruit a Part-Time Receptionist on behalf of the CCOB PCN. This position will be working across two practices; Canbury...
-
Medical Receptionist
3 weeks ago
Newcastle-under-Lyme, United Kingdom Higherland Surgery Full timeJob summary We are looking for a part time receptionist to join our friendly and supportive team. Experience of working in a GP Practice is preferred. Main duties of the job To be responsible for undertaking a wide range of secretarial andadministrative duties and the provision of administrative support to themultidisciplinary team. Duties...
-
Receptionist
6 months ago
Newcastle upon Tyne, United Kingdom Williams Lea Full time**Receptionist** **Salary**: £23,000 per annum, plus company benefits **Location**: Newcastle upon Tyne, NE1 3DX **Contract**: Permanent, Full time **Hours**: 37.5 hours per week **Shifts**: Monday to Friday between the hours of 8:30am and 5pm. - Some flexibility to work overtime to support the events team on occasion._ **Break details**: 1-hour...