Receptionist

7 months ago


Newcastle upon Tyne, United Kingdom Archvale Full time

Job role: Receptionist

Job type: Permanent

Location: Westerhope Medical Group

**Salary**: £11.44

Working hours: 37.5

**About Us**

We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system.

We appreciate that our whole primary care system is struggling, which is causing a negative effect on patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up by placing a focus on data insights, technology and clinical innovation.

Ultimately, we want to improve patient access, patient experience and health outcomes to significantly increase the quality of care for our patients. However, we can only build the best primary care service there is if our colleagues are happy, empowered and supported within an excellent working environment.

If you believe that there are ways to drastically improve the way primary care is delivered for both patients and staff alike and you want to be a part of this; then we would love to meet you and tell you more about our plans.

**Overview**:
**Duties are listed below but are not limited to**:

- Greet patients and visitors as they arrive at the practice, ensuring a positive first impression.
- Manage patient appointments, including scheduling, rescheduling, and cancellations, using electronic booking systems.
- Answer incoming telephone calls promptly and courteously, directing inquiries to the appropriate staff members or departments.
- Respond to patient queries and provide information about services, opening hours, and other relevant information.
- Assist with general administrative tasks, such as photocopying, scanning, and filing documents.
- Adhere to practice policies and procedures, including those related to patient confidentiality and data protection.

**Essential criteria**:

- Previous experience in a customer service or administrative role.
- Excellent interpersonal skills, with the ability to communicate effectively and empathetic with patients and colleagues.
- Strong organisational skills and attention to detail, with the ability to multitask and prioritise tasks efficiently.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
- Strong IT skills

**Desirable criteria**:

- Previous experience in receptionist roles.
- GCSEs in English and Maths.
- Previous experience of working in a healthcare setting.
- Experience using EMIS.

**Benefits**:

- 27 days annual leave (pro-rata) plus 8 bank holidays (pro-rata)
- NHS Pension Scheme
- Life Assurance
- Income Protection
- Enhanced sick pay
- Medicash health cash plan
- Workplace Nursery Scheme

Pay: £11.44 per hour

Expected hours: 37.5 per week

Schedule:

- Monday to Friday

**Experience**:

- Receptionist: 1 year (required)

Work Location: In person


  • Receptionist

    4 days ago


    Newcastle Upon Tyne, United Kingdom Connect Appointments Full time

    What to expect from the role: - Working hours Monday - Friday, 9am - 5pm - Salary starting at £18,525/annum Our client designs, manufactures, and installs nurse alarm systems. They are currently expanding their workforce with hardworking, goal driven individuals. As **Receptionist,** you will be the first point of contact and act as the face of the...

  • Receptionist

    4 days ago


    Newcastle Upon Tyne, United Kingdom Connect Appointments Full time

    Connect Appointments are recruiting an experienced Receptionist to join one of the UK's leading electronic companies at their state-of-the-art site in Newcastle. This permanent Receptionist role will be Monday to Friday, between 9am and 5pm. With a starting salary of £18,000 per annum. As a receptionist, you will be the first point of contact and the face...

  • Receptionist

    7 days ago


    Newcastle Upon Tyne, United Kingdom Nigel Wright Full time

    **The Opportunity** Nigel Wright is delighted to be working with a prestigious North East company based in the city centre to recruit a Receptionist to join their team. Our client is very passionate about your development and is keen to support your career building on your currentskills and knowledge. They offer fantastic benefits including a generous...

  • Receptionist

    7 months ago


    Newcastle upon Tyne, United Kingdom Nuffield Health Full time

    HEAD OFFICE Receptionist Receptionist Newcastle | Reception | Permanent | Part Time Salary of £21,333 21 hours per week As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re...

  • Receptionist

    7 days ago


    Newcastle Upon Tyne, United Kingdom Sellick Partnership Full time

    **Receptionist** **Stanley/Gosforth** **37 hours pw** **Temporary on going** Our client are currently seeking a highly experienced Receptionist Responsibilities of the Receptionist include: - Providing a high-quality colleague and customer experience at first point of contact, greeting and signing in external visitors to the organisation, dealing with any...

  • Receptionist

    1 week ago


    Newcastle Upon Tyne, United Kingdom NRG PLC Full time

    We have an outstanding opportunity for a Receptionist, working for one of the North’s most prestigious Chambers in Newcastle. This is an exciting Receptionist position, working full-time in the office. We are looking for a self-motivated receptionist who is an excellent communicator, has excellent organisational skills and a flexible attitude. **About...

  • Receptionist

    6 days ago


    Newcastle upon Tyne, United Kingdom Gaucho Newcastle Full time

    Hiring rate is £9,55 per hour + TRONC top up = up to £12,50 per hour **Benefits and Training for **Gaucho Receptionist** - 50% off at all Gaucho and M Restaurants - Referral and Length of Service Bonuses - Incentive and reward schemes - Cycle to work schemes - RARE Benefits - Industry Apprenticeship Program Opportunities - Career Development and Training...

  • Receptionist

    7 months ago


    Newcastle upon Tyne, United Kingdom Nuffield Health Full time

    HEAD OFFICE Receptionist Receptionist Newcastle Upon Tyne | Main Reception | Permanent | part time Salary of £21,333 pro rata 21 hours per week As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re...

  • Receptionist

    7 months ago


    Newcastle upon Tyne, United Kingdom Strength Point Limited Full time

    **Job Advertisement: Temporary Receptionist (2.5 Weeks Cover)** **Position**: Receptionist (Temporary Cover) **Location**: Newcastle Upon Tyne, NE1 **Duration**: 2.5 Weeks (Covering Staff Leave) **Working Hours**: 7.5 Hours per Day (1-hour unpaid break) **Hourly Rate**: £11.44 **About the Role**: **Key Responsibilities**: - Greet and welcome visitors in...

  • Receptionist

    7 months ago


    Newcastle upon Tyne, United Kingdom Hobans 1923 Full time

    The Hobans Group was founded more than a century ago as a family business in Cumbria. The company has remained in the Hobans family, and has recently undergone a tremendous nationwide expansion, including across the Northeast. We are currently looking for a part time receptionist to cover the phonelines during our busy period Wednesday through to Friday,...

  • Receptionist

    7 days ago


    Newcastle upon Tyne, United Kingdom Balfour Beatty Full time

    Job title: Receptionist Location: Newcastle - NE12Contract length: 2 month initial contract - Potential to extend Shift Pattern: Monday - Friday Rotational weekly shifts ot 08.00am - 16.00pm and 09.30am - 17.30pm Balfour Beatty, a Global Infrastructure company is currently recruiting for a Receptionist. An initial 2 Month contract to start on or before...

  • Receptionist

    7 months ago


    Newcastle upon Tyne, United Kingdom Careersolve Full time

    Careersolve are proud to be partnering once again with an amazing client based in Newcastle who are looking for a **Receptionist** to join the on a permanent basis. **This post is Monday - Friday 8:30am - 5:00pm (40 hours per week), term time only (39 weeks) and they offer a very attractive salary of £20,500.** Other benefits include: - **27 days annual...

  • Receptionist

    7 days ago


    Newcastle upon Tyne, United Kingdom BMC Recruitment Group Full time

    **Are you an experienced receptionist?** **Our client based in Newcastle is looking for a full time Receptionist to join their busy office on a permanent basis.** - **Start date: ASAP**: - **Working hours: Monday - Friday, 9am-5pm** **Duties**: This role includes but is not limited to: - Maintaining records within our management systems - Providing good...

  • Receptionist

    7 days ago


    Newcastle Upon Tyne, United Kingdom Hays Specialist Recruitment Limited Full time

    Receptionist Required for Newcastle School Your new school Your new 'Good' secondary school in Newcastle are looking for a Receptionist to join them on a long term temporary basis. What will Hays do for you - Give you access to a consultant remotely - Video Interview - Potential opportunity to work remotely - Access to an experienced consultant to guide you...

  • Receptionist

    7 months ago


    Newcastle upon Tyne, United Kingdom The Best Connection Employment Group Full time

    The Best Connection Newcastle are looking to recruit an experienced **Receptionist **to provide temporary cover at an office based in Newcastle City Centre. **The role**: - Taking messages and directing calls to the relevant department - Providing excellent service to internal and external customers - Previous receptionist experience in a fast paced...


  • Newcastle upon Tyne, United Kingdom Blue Arrow Full time

    We're recruiting for a Receptionist to work in a permanent contract for a client of ours based in Byker. This role is great for you if you thrive in a critical position where you are the face of the company and the first person a customer, colleague or visitor will meet. The phone might be busy, with deadlines fast approaching, but as the Receptionist...

  • Weekend Receptionist

    7 months ago


    Newcastle upon Tyne, United Kingdom Round the Twist (NE) Limited Full time

    Job Summary: We are seeking a Weekend Receptionist to join our team. As a Weekend Receptionist, you will be responsible for providing excellent customer service and administrative support. This is a part-time position that requires working on Saturdays and Sundays. **Responsibilities**: - Greet and welcome visitors in a professional and friendly manner -...

  • Receptionist

    5 days ago


    Newcastle upon Tyne, United Kingdom Central Employment Agency Full time

    Job Type**:Permanent** Category**:Office & Professional** Central Employment are looking to recruit a Receptionist on behalf of a leading and established Legal & Professional Services firm, based in central Newcastle.

  • Receptionist

    2 days ago


    Newcastle Upon Tyne, United Kingdom Hays Specialist Recruitment Limited Full time

    Receptionist - Permanent - Newcastle City Centre - £18,000-£22,000 **Your new company** Hays Business Support is currently supporting a client in recruiting for a permanent receptionist to be the professional face for their company. **Your new role** - Welcome all clients and visitors to the firm in a timely, professional, courteous and helpful manner. -...

  • Receptionist

    1 week ago


    Newcastle upon Tyne, United Kingdom The Best Connection Employment Group Full time

    The Best Connection (Newcastle) are recruiting for a Temporary Receptionist to support our client based in Walker. The company are a global leader in energy projects, technologies, systems and services. The business requires temporary relief support to cover any holidays, sickness and general absence in their Reception team. **The role**: - General...