Service Desk Coordinator

8 months ago


Bishop's Stortford, United Kingdom DMG Delta Ltd Full time

**Do you have scheduling experience?**

**Have you used Big Change software?**

**Do you come from a building services background?**

**DMG Delta Ltd **is a well-established and growing organisation within the HVAC industry, providing first class planned and reactive maintenance services across Greater London and the Home Counties area.

We are looking for a Service Desk Coordinator to schedule our team of 29 engineers and to assist with general administrative tasks such as sub contractors and invoicing.

**Benefits**:

- We offer a competitive salary
- Holiday entitlement: 25 days plus Bank Holidays
- Xmas bonus, loyalty bonus
- Training and development opportunities
- Sickness and accident insurance
- Life insurance
- Free gym and spa on site
- Free tennis court facilities
- Pleasant rural location
- Bring your dog to work day (Fridays)

**The role**:

- **Hours**: 8 am - 5 pm Monday - Friday (40 hours per week)
- **Contract**: Full time permanent
- **Head office**: Stansted
- **Reporting to**: General Manager

**The Requirements**:

- Previous office experience working for service provider in customer facing role would be an advantage
- Previous experience within building services company would be an advantage
- Reliable, excellent time keeping
- Good communication skills
- Good organisational skills
- Good general IT skills (Microsoft Excel/Word/Outlook)

**To Apply**:
**Job Types**: Permanent, Full-time

Pay: Up to £28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership
- Life insurance
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Loyalty bonus

**Experience**:

- Administrative: 1 year (preferred)
- building services: 1 year (preferred)
- engineer scheduling: 1 year (preferred)

Licence/Certification:

- driving (preferred)

Work Location: In person



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