IT Service Desk Team Lead
2 days ago
We are seeking an experienced IT Service Desk Team Lead to join our team at DCS Technology. This is a fantastic opportunity for a seasoned professional to lead a team of skilled Service Desk Engineers and contribute to the delivery of high-quality IT services.
The successful candidate will have prior experience in managing a busy Service Desk environment, preferably within the MSP / Managed Services Provider sector, and qualifications in IT service management (ITIL).
This role involves providing guidance on process-related and technical queries, developing strategies for continuous improvement, and ensuring excellent client relations and support processes.
Key Responsibilities- Leverage expertise to provide guidance to the Service Desk team on process-related and technical queries.
- Develop and implement strategies for continuous improvement in client relations and support processes.
- Maintain high-quality service delivery and ensure seamless communication with clients.
- Prior experience in managing a busy Service Desk environment, preferably within the MSP / Managed Services Provider sector.
- Qualifications in IT service management (ITIL) or equivalent experience.
- Familiarity with Azure, EndPoint Manager, Networking, Firewalls, Webhosting, Telephony, Connectivity, WiFi, Servers, and Workstations.
£60,000 - £80,000 per annum, depending on experience.
About DCS TechnologyDCS Technology is a leading MSP working at enterprise solutions echelon. We pride ourselves on delivering exceptional IT services to our clients through our team of highly skilled professionals.
-
Service Desk Team Manager Position
5 days ago
Bishop's Stortford, Hertfordshire, United Kingdom DCS Technology Full timeJob DescriptionWe are looking for an experienced Service Desk Team Lead to join our team at DCS Technology. As a key member of our team, you will play a pivotal role in supporting your team of skilled Service Desk Engineers and contributing to the delivery of high-quality IT services.This role requires prior experience in managing a busy Service Desk...
-
IT Support Team Lead
1 week ago
Bishop's Stortford, Hertfordshire, United Kingdom DCS Technology Full timeJob Title$70,000 - $90,000 per annum salary for a skilled IT Support Team Lead at DCS Technology.About the CompanyWe are a dynamic technology services company seeking an experienced Service Desk Team Lead to join our team of experts in providing top-notch support services. The successful candidate will play a pivotal role in guiding and mentoring a team of 4...
-
Experienced IT Support Team Leader
2 days ago
Bishop's Stortford, Hertfordshire, United Kingdom DCS Technology Full timeService Desk Team Lead OpportunityJoin DCS Technology as a Service Desk Team Lead and take on a challenging role that will allow you to leverage your expertise and skills to deliver high-quality IT services.This position involves providing guidance to the Service Desk team on process-related and technical queries, developing strategies for continuous...
-
Technical Help Desk Professional
1 week ago
Bishop's Stortford, Hertfordshire, United Kingdom Lumina Energy Full timeHelp Desk EngineerCantium Business Solutions is a back-office services provider that partners with various sectors to deliver tailored solutions. We are looking for a skilled Help Desk Engineer to join our team at Lumina Energy.About the Position:Work closely with customers to resolve technical issues promptly.Stay up-to-date with industry trends and best...
-
Technical Service Delivery Manager
7 days ago
Bishop's Stortford, Hertfordshire, United Kingdom DCS Technology Full timeAbout the RoleThis is an exciting opportunity to join DCS Technology as a Service Desk Operations Manager and take on a leadership role in our technical support team. As a key member of our team, you will be responsible for leading a team of Service Desk Engineers and driving business outcomes through effective technical support and customer service.Key...
-
Help Desk Specialist
3 weeks ago
Bishop's Stortford, Hertfordshire, United Kingdom Wickes Full timeJob SummaryWe are seeking an experienced Help Desk Specialist to join our team at Wickes. In this role, you will be responsible for providing technical support to customers, answering phone calls, and resolving customer complaints in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries via phone, email, or in-personResolving...
-
Front Desk Coordinator
4 weeks ago
Bishop's Stortford, Hertfordshire, United Kingdom Lookers Full time**Overview**We are seeking a highly organized and friendly Front Desk Coordinator to join our team at Bishop Stortford Land Rover.This role is crucial in providing an exceptional customer experience as the first point of contact for our customers. The successful candidate will be responsible for ensuring that customers receive a world-class service,...
-
Retail Team Lead
7 days ago
Bishop's Stortford, Hertfordshire, United Kingdom SCOPE Full timeJob DescriptionWe are seeking an exceptional Retail Team Lead to join our SCOPE team in Bishops Stortford. This is a fantastic opportunity for a motivated individual with retail experience to make a real difference in their local community.The successful candidate will be responsible for leading and inspiring a team of volunteers, driving sales growth, and...
-
Retail Team Lead
5 days ago
Bishop's Stortford, Hertfordshire, United Kingdom SCOPE Full timeMake a real difference to the lives of disabled people and be part of a vibrant communityWe are looking for a Retail Team Lead to inspire and motivate our team of volunteers, with retail experience and a passion for leading others.This is a permanent opportunity working 35 hours per week at Scope's Bishops Stortford shop. You will be responsible for managing...
-
Retail Team Lead
3 days ago
Bishop's Stortford, Hertfordshire, United Kingdom SCOPE Full timeWe are seeking a Retail Team Lead to work at the heart of our local community. This is an exciting opportunity for a retail professional looking for the next step in their career.The successful candidate will be responsible for inspiring a team of volunteers and ensuring excellent customer service. A permanent position of 35 hours per week, with a salary...
-
Management Team Lead
1 week ago
Bishop's Stortford, Hertfordshire, United Kingdom Appetite 4 Recruitment Full timeJob Summary: We are seeking a highly motivated and experienced General Manager to lead our award-winning pub in Rickling Green. The successful candidate will be responsible for managing teams, driving business growth, and maintaining the highest standards of customer service.Key Responsibilities: • Drive business growth through effective team management...
-
Administrative Support Officer
5 days ago
Bishop's Stortford, Hertfordshire, United Kingdom NHS Full timeFront Desk Administrator OpportunityWe are seeking a highly organized and customer-focused individual to join our front desk team as a Front Desk Administrator. As the first point of contact for patients, you will play a vital role in ensuring a smooth and efficient experience.Key Responsibilities:Manage front desk duties, including answering phone calls,...
-
Commercial Litigation Expertise Lead
7 days ago
Bishop's Stortford, Hertfordshire, United Kingdom Clear IT Recruitment Full timeAbout the Role: As a Senior Associate Solicitor in our Commercial Litigation department, you will work together with other fee-earners, support staff, and teams to ensure the best quality service. You will also develop your practice area and start to develop your leadership skills.Main Tasks:1. Develop and critically evaluate a range of options to overcome...
-
Design Team Lead
3 days ago
Bishop's Stortford, Hertfordshire, United Kingdom Premier Group Recruitment Full timeJob SummaryWe are seeking a highly skilled Mechanical Design Manager to lead our design team and drive innovation in product development.The successful candidate will have a proven track record of managing teams, leading projects, and delivering high-quality designs that meet customer and business requirements.Salary: £50,000 - £60,000 per annum (plus...
-
Healthcare Team Lead Position
1 month ago
Bishop's Stortford, Hertfordshire, United Kingdom Quantum Care Full timeSenior Leadership Role in Care ServicesQuantum Care is a leading provider of high-quality care services to older adults in Hertfordshire, Bedfordshire, and Essex. We are seeking an experienced Deputy Home Manager to join our team and take on a senior leadership role in our care services.About the RoleThis is a challenging and rewarding opportunity for an...
-
Leading Property Litigation Specialist
7 days ago
Bishop's Stortford, Hertfordshire, United Kingdom Clear IT Recruitment Full timeClear IT Recruitment is seeking a highly skilled Senior Associate Solicitor to join their Property Litigation department in the Hertfordshire area.">The successful candidate will provide efficient and effective legal advice, assistance, and representation for all clients while maintaining the highest standards of professional expertise and client care.">Main...
-
Substation Build Team Lead
1 month ago
Bishop's Stortford, Hertfordshire, United Kingdom M Group Services Full timeMorrison Energy Services is seeking a highly skilled Substation Build Team Lead to oversee the delivery of substation build and refurbishment projects across the East of England.Key Requirements:Leadership and management experience within the construction industryStrong understanding of safety protocols and regulationsExcellent communication and...
-
Substation Build Team Lead
2 days ago
Bishop's Stortford, Hertfordshire, United Kingdom M Group Services Full timeJob SummaryWe are seeking a Site Manager to lead our Substation Build Team in Hertfordshire. The successful candidate will have a strong background in construction and the electricity industry and will be responsible for coordinating and supervising construction activities.Key Skills:Construction project management.Safety management.Team leadership.Client...
-
Senior Sales Team Lead
7 days ago
Bishop's Stortford, Hertfordshire, United Kingdom McCarthy Recruitment Limited Full timeKey ResponsibilitiesAs a Store Operations Manager, you will be responsible for:Ensuring efficient store operations, including inventory management and staff supervisionDriving sales growth through effective sales strategies and customer engagementManaging and developing a high-performing sales teamMaintaining high levels of customer satisfaction through...
-
Sales Team Lead
7 days ago
Bishop's Stortford, Hertfordshire, United Kingdom Morepeople 01780 Full timeJob Overview: Sales Team Lead - FMCG IndustryWe are seeking an experienced Sales Team Lead to join our team at Morepeople 01780. This role offers a unique opportunity to onboard with a rapidly growing start-up in the Food & Fresh produce industry, with a turnover of £30M+ in just 3 years.The successful candidate will report into the UK Sales Director and...