Defence Support
4 weeks ago
**Details**:
**Reference number**:
- 250468**Salary**:
- £21,169- pro rata**Job grade**:
- Administrative Officer- E1**Contract type**:
- Permanent**Business area**:
- MOD - Strategic Command - Defence Support - Defence Support Chain Operations & Movements (DSCOM)**Type of role**:
- Logistics
- Operational Delivery**Working pattern**:
- Part-time**Number of jobs available**:
- 1Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- Abbey Wood, Bristol, BS34 8JHAbout the job
**Job summary**:
Each year a third of the Defence budget is spent on Support. The Defence Support Organisation sits at the heart of providing support to the UK's Armed Forces. This 650-strong organisation works with both civilian and military personnel across Defence and exists to ensure that wherever Defence is operating, it can outpace, outwit and where necessary out-fight its adversaries. We provide logistic and engineering support to UK Armed Forces at home and abroad and have a broad remit spanning from planning to operational delivery. We are also driving a results-orientated transformation agenda to modernise Defence's logistic and engineering support services and contributing towards the Defence strategy to meet the UK Government goal of Net Zero 2050.
We offer an inclusive, encouraging working environment providing opportunities for you to thrive in your role and progress your career. Our core values are Respect, Trust, Understanding and Kindness as we passionately believe these will enable both a diverse workforce and ultimately high performing teams.
We are looking for enthusiastic and motivated individuals who will embrace these values and proactively demonstrate the principles of inclusion within the organisation.
This position is advertised at 22 hours per week.
**Job description**:
Defence Support Chain Operations and Movements (DSCOM) is a 1* Military Headquarters within the Joint Support 2* area of the Defence Support organisation. DSCOM is a joint organisation comprising a mix of military, civilian and contractor staff based mainly at MOD Abbey Wood, Bristol. DSCOM is a great place to work, where staff feel valued and respected.
We are an intelligent and resilient organisation providing an effective, efficient and integrated multi-model operational Support Chain, which allows us to support the Ministry of Defence (MOD), Permanent Joint Headquarters (PJHQ) and Front-Line Commands (FLC) in the worldwide deployment and recovery of material and personnel for Defence Activity.
The part time Defence Passenger Reservation Centre Clerk will be responsible for delivering an efficient and effective travel service to authorised customers, providing advice and assistance to a variety of different stakeholders.
**Person specification**:
Responsibilities of the role include but are not limited to;
- Ensuring bookings are processed in line with policy, rejecting incorrect information to the appropriate unit and providing guidance to allow any issues to be rectified.
- Working together as a team to allow excellent service to be delivered to the customers of the Defence Passenger Reservation Centre in all aspects of the team's objectives.
**Behaviours**:
We'll assess you against these behaviours during the selection process:
- Leadership
- Managing a Quality Service
- Delivering at Pace
- Working Together
**Benefits**:
As a unique business, we offer in-house training as well as external development opportunities towards industry recognised qualifications.
We offer a flexible, inclusive work package which takes into consideration differing life circumstances and is crafted to support you through the lifetime of your employment and beyond.
In addition to a generous salary, market-leading pension and holiday entitlement of 25 days rising to 30 days, we regularly reward our staff with financial In Year Rewards and Thank You Vouchers to recognise high standards of work and outcomes.
DSCOM have an active Health and Wellbeing Network of peers, who come together and arrange a variety of events and activities, allowing us to support ourselves and each other, we are always open to new ideas and members.
OUR ON-SITE FACILITIES INCLUDE:
Subsidised canteen
Gym
Coffee bars
Shops
Parking
The post does not offer relocation expenses.
Please note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
“MOD Recruitment Satisfaction Survey - we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). Th
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