Defence Business Services
2 weeks ago
**Details**:
**Reference number**:
- 299770**Salary**:
- £41,000- per annum (pro rata) with generous employer pension contributions of approx. 27% depending on your salary.**Job grade**:
- Senior Executive Officer**Contract type**:
- Permanent**Business area**:
- MOD - Head Office & Corporate Services - DBS- Digital, Information & Technology (DIT)**Type of role**:
- Digital**Working pattern**:
- Flexible working, Full-time**Number of jobs available**:
- 1Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- Abbey wood North, New Rd, Stoke Gifford, Bristol BS34 8QW Tomlinson House Norcross Lane Thornton-Cleveleys ; FY5 3WPAbout the job
**Job summary**:
Applicants should note that DBS has recently undertaken a review of its operational locations in the North West, and will consolidate all activities in Blackpool. This means that DBS staff will move from both Walker House (Liverpool) and Cheadle Hulme in the late Summer of 2023 and initially relocate to Tomlinson House (Norcross). A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2026.
As a result, all vacant DBS posts in the North West will be advertised at Tomlinson House (Norcross). There is, however, an expectation that all DBS staff, irrespective of their agreed duty station, will travel to other DBS and/or MOD site(s), as required, to complete all necessary training and to participate in team or additional collaborative activities - detached duty terms may apply. Terms of transfer have been negotiated for DBS posts relocating in the North West. DBS also supports Flexible Working, which can be discussed in more detail at interview.
- Are you a dedicated person who is passionate about making a difference?
- Would you like to work for the Ministry of Defence?
- Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.- Our Vision - To support UK defence customers with outstanding service every time.
- Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.
DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.
We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.
Come and join the DBS community today
**Job description**:
DIT support, deliver and maintain a wide range of on premise, Software as a Service (SAAS), Platform as a Services (PAAS) and robotic and digital products for Defence.
DIT’s products support thousands of users across defence and a significant number of key defence activities though support of IT-enabled change to MOD Corporate Services, including Finance, Procurement, Payroll and HR, across Civilian and Military Services.
The postholder will work collaboratively with service team members including development, analytics and user research as well as working closely with internal and external stakeholders, create, or change, transactions, products and content to meet user needs and organisation outcomes
- Key Responsibilities:
- act as an advocate of user needs and service design, and influence the delivery of services to ensure that these user needs are met
- collaborate with cross-functional teams, stakeholders, and partners to identify user needs and design solutions that meet those needs.
- develop and maintain strong relationships with internal and external stakeholders to ensure effective collaboration and knowledge sharing.
- have responsibility for service design across complex services, ensuring services solve the whole problem for users and meet both user needs and policy intent
- lead on the development of design concepts for services, making best use of common component design patterns from across government, and iterating based on research, analytics and user feedback
- provide expertise to the team on accessibility requirements and inclusive design
- help identify high level needs and epics to influence the product roadmap and how the
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