Conference & Events Sales Coordinator
5 days ago
We are looking for a **Hotel & Adventure Park Conference & Events Co-Ordinator ** who shares our passion for hospitality and world-class customer service. We value hard working, positive team players who are committed to delivering an incredible experience for our guests. Want to be part of the adventure? Take a look at the full job description below.
**Job Purpose**
As the Conference and Events Sales Co-ordinator you will be responsible for increasing sales made by the Sales and Reservations team by directly managing calls and customer queries effectively.
**Main Duties and Responsibilities**:
- Serve as the main contact for all events at the hotel
- Convert enquiries into contracted business to include offsite weddings, hen & stag parties and any group reservations
- Understand the products we sell, their price and the processes and systems designed to present them to our customers
- Optimise customer spend through promotional awareness and suggestive selling techniques - prioritise activity / interactions as appropriate
- Communicate clearly between customer and fellow departments / Conference & Events Operations
- Production of in-depth and informative function sheets
- Be proactive in ensuring through the “meet and greet” process all guests are welcomed in a timely and appropriate manner. Complete de-brief interviews to monitor the event experience
- Demonstrate an awareness of customer priorities, anticipate needs and build rapport. Strive to meet new requests
- Be aware of company policy and legal requirements that affect your role and always respect the privacy of our customers
- Ensure your behaviour respects the perspective, privacy, safety and security of your colleagues
- Provide constructive suggestions / feedback to the leadership group on product, process or learning delivery improvements
- Complete tours of the venue with the view to sell and contract functions
- Attend fayres and exhibitions off-site with materials to sell the venue
- Assist in the completion of brochures, packages and costings
- Assist with the menus for functions
- Keep trackers of all revenue coming in for weddings in particular
- Proceed to get all items required for functions ordered to the venue such as red carpet / cake stands etc
- Introduce local wedding suppliers to the venue
- Arrange a pre-opening wedding photoshoot for marketing materials
- Arrange in-house wedding fayres / open days
- Assisting with wedding websites to keep the pages up to date and full of information
**Key Skills / Experience Requirements**
Team Work - The ability to work co‐operatively with others, be part of a team and work together as opposed to working separately or competitively. The willingness to co‐operate with others and seek common goals.
Customer Focus - The ability to proactively sense and take action on customer needs and opportunities. The willingness to exceed customer expectation.
Living the Values - The ability to inspire day to day demonstration of the Hilton and Adventure Parc Snowdonia’s values. The willingness to walk the talk and positively project the face of the business as a whole.
Dependability - The ability to do what is required to meet commitments and to deliver as needed.
Adaptability - The ability to be flexible and change as needed. The willingness to learn from others.
Quality - The ability to meet commitments in accordance with requirements and deliver value. The willingness to pursue excellence.
Productivity - The ability to maximise output with minimum input. The willingness to seek more efficient and effective ways of getting things done.
**Preferred Qualifications**
- Excellent oral and written communication skills
- Proficient in Microsoft Word and Excel
- Experience working as part of a team where “people” skills were important
- Working in a sale’s driven environment
- Experience of Hotel Reservations
- Ability to use the Microsoft suite of systems
- Experience with Delphi, full training will be given
**Additional Information**
- Standard working hours 5 out of 7 days and to the business needs.
- This role requires you to be at the heart of the operation on-site
- If the requirement is needed, must be willing to work across the whole Adventure Parc Snowdonia site and any other reasonable requests by management.
- Welsh language (desirable).
- This role is open to direct applicants only: no agencies please
**Benefits**
- Discounted or free food
- Flexible schedule
- On-site parking
- Competitive salary
- Holidays
- Additional benefits included
**Schedule**
- Day shift
- Monday to Friday
- Weekends
**Job Types**: Full-time, Permanent
**Salary**: Up to £24,000.00 per year
Ability to commute/relocate:
- Conwy LL32: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: One location
Reference ID: C&E Co
-
Groups, Meetings and Events Sales Coordinator
7 months ago
Conwy, United Kingdom Hilton Garden Inn Snowdonia Full timeWe are looking for a **Groups, Meetings and Events Sales Co-ordinator** who share our passion for Hospitality and world-class customer service. We value hard working, positive team players who are committed to delivering an incredible experience for our guests. Want to be part of the adventure? Take a look at the full job description below. **Job...
-
Administrator - Delivered Sales
4 days ago
Conwy, United Kingdom Iceland Full timeHere at Iceland we’re different. We care. We’re not a dull stuffy corporate. We’re one big team. A diverse group of people who get stuck in and work together. Purpose of the role: We are looking for an Administrator to work within our Online team. This fast paced environment will require someone who be confidently be able to deliver efficient...
-
Marketing Planning and Communications Coordinator
6 months ago
Conwy, United Kingdom Iceland Full timeHere at Iceland we’re different. We care. We’re not a dull stuffy corporate. We’re one big team. A diverse group of people who get stuck in and work together. If this is how you like to work then please read on. **We are looking for a Marketing Communications and Planning Coordinator for our in house Marketing team.** **The successful applicant will...
-
Marketing Communications Coordinator
6 months ago
Conwy, United Kingdom Iceland Full timeHere at Iceland we’re different. We care. We’re not a dull stuffy corporate. We’re one big team. A diverse group of people who get stuck in and work together. If this is how you like to work then please read on.. We have a have a fantastic opportunity for a **Marketing Communications Coordinator** role on offer. You will be joining our growing...
-
Pos Coordinator
4 days ago
Conwy, United Kingdom Iceland Full timeHere at Iceland we’re different. We care. We’re not a dull stuffy corporate. We’re one big team. A diverse group of people who get stuck in and work together. We have a fantastic opportunity for a **POS Co-ordinator **to join our Marketing Department within our Head Office in Deeside. **Purpose of Role**: To coordinate and implement the detailed...
-
Event Staff Coordinator
2 weeks ago
Conwy Principal Area, United Kingdom 24-7 Recruitment Services Careers Full timeAt 24-7 Recruitment Services Careers, we are seeking enthusiastic and customer-focused individuals to join our event team at a key community event in Wrexham.We aim to provide an exceptional experience for all attendees, and we need your help to make it happen.Key Responsibilities:Deliver outstanding customer service as the first point of contact for...
-
Social Media Coordinator
7 months ago
Conwy, United Kingdom Iceland Full time**We have an exciting opportunity to join our team as a Social Media Coordinator.** As Social Media Coordinator, you will take ownership of the scheduling, copywriting and proof reading of content across the Iceland and Food Warehouse social channels. This is a great opportunity for someone to help build our online presence, boost our customer engagement &...
-
Social Media Coordinator
1 week ago
Conwy, United Kingdom Iceland Full time**We have an exciting opportunity to join our team as a Social Media Coordinator.** As Social Media Coordinator, you will take ownership of the scheduling, copywriting and proof reading of content across the Iceland and Food Warehouse social channels. This is a great opportunity for someone to help build our online presence, boost our customer engagement &...
-
Customer Services Coordinator
7 days ago
Conwy, United Kingdom Whitehall Recruitment Full timeOur Client is one of the world’s leading suppliers of Masterbatch with over 85% of masterbatch production exported through a world-wide network of Distribution Partners serving the demands of industries such as film, sheet, pipe, cable and fibre extrusion and technical compounding across the world. They are seeking a Customer Services Coordinator who will...
-
Marketing Communications Coordinator
7 months ago
Conwy, United Kingdom Iceland Full timeHere at Iceland we’re different. We care. We’re not a dull stuffy corporate. We’re one big team. A diverse group of people who get stuck in and work together. If this is how you like to work then please read on.. Due to progression we have a have a fantastic opportunity **Marketing Communications Coordinator** role on offer. You or a to join our...
-
Service Coordinator
7 months ago
Conwy, United Kingdom Iceland Full time**We are currently recruiting for a Service Coordinator to work in our Penge Office** **PURPOSE OF ROLE** ***To support the Engineers and Technical supervisors each morning, in the recording of previous days accurate working hours. - Collate time sheets weekly and confirm any overtime worked for previous week. - Follow up on Out of Hours calls each Morning...
-
Internal Sales Person
7 months ago
Conwy, United Kingdom Rexel Full timeRexel UK Limited have a great opportunity for an individual with the ability to deliver fantastic customer service to join our Ellesmere Port branch as an Internal Sales Person. _ - As an Internal Sales Person you are the key connection to provide effective management of existing customer accounts and developing new business to meet Branch targets by...
-
Reservationist
6 months ago
Conwy, United Kingdom Hilton Garden Inn Snowdonia Full timeWe open the doors to our stunning new 106-bedroom Hilton Garden Inn, and a luxurious indoor / outdoor Wave Garden Spa. We are now looking for a **Hotel Reservationist** who shares our passion for Hilton Garden Inn Snowdonia, hospitality, and world-class customer service. We value hard working, positive team players who are committed to delivering an...
-
Rsm - Instruments for Lab/dental & Medical
1 week ago
Conwy, United Kingdom Advance Recruitment Full time**The company**: My client are an Italian company, offering award winning design and technology driven kitchen and commercial appliances, which stand out from the crowd. This role is on their Medical/Lab & Dental division. They recognize that their employees are central to their success, so they look to provide their employees with a culture of family values...
-
Advertising Sales Representative
7 months ago
Conwy, United Kingdom The Farmart Magazine Full time**Advertising Sales Representative - Shropshire, Staffordshire, Cheshire or North Wales based.** A great opportunity for a self motivated individual to work from home in a busy sales position. Objective: To source new advertisers for The Farmart magazine and work with existing advertisers to ensure repeat bookings. To primarily focus on the...
-
Hotel Reservationist
6 days ago
Conwy, United Kingdom Hilton Garden Inn Snowdonia Full timeWe are looking for a **Hotel & Adventure Park Reservationist** who shares our passion for hospitality and world-class customer service. We value hard working, positive team players who are committed to delivering an incredible experience for our guests. Want to be part of the adventure? Take a look at the full job description below. **Job Purpose** To...
-
Marketing Assistant
3 days ago
Conwy, United Kingdom SuperTemps Full timeAn opportunity to join a reputable, family-owned, national leisure and tourism business has arisen for you to get involved in key projects across the organisation, showcasing your communication & marketing skills whilst working within a small energetic team! As a Marketing Assistant, you will be: - Creating posters and signs, writing copy for blogs, the...
-
Food Production Planning Coordinator
7 months ago
Conwy, United Kingdom Traditional Welsh Sausage Co Ltd Full time**About us** The Traditional Welsh Sausage Company is a supplier of high quality, multiple award-winning meat products to the retail, food service & manufacturing sectors in North & South Wales. We are a well-established business spanning 40 years. We have built a strong brand and reputation for quality products produced to a consistently high...
-
Sales & Engagement Advisor
6 months ago
Conwy, United Kingdom Iceland Full time**What will I do?** Support in driving Sales initiatives through planning, agreeing products and engaging communication that supports Retail to sell more - Administration of Sales initiatives - Post of Week - Reporting, created and updated - Communication Administration & creation of Retail Newsletter & Videos - Ensuring timely and accurate information is...
-
Refit and New Stores Format Coordinator
6 months ago
Conwy, United Kingdom Iceland Full timeHere at Iceland we’re different. We care. We’re not a dull stuffy corporate. We’re one big team. A diverse group of people who get stuck in and work together. If this is how you like to work then please read on. We have an exciting opportunity within our **Marketing Department** as a **Refit and New Stores Format Stores Coordinator.** This would suit...